How do I set the code when I first get it?

1. The original combination is 0-0-0. Switch the Reset Button in the latch from "OFF" to "SET"; 2. Turn the Dials to your desired combination (e.g.:8-8-8); 3. Switch the Reset Button to "OFF", and now you can open the lock with the new combination.

Why would the handle of the luggage feel a bit shaky?

After extensive testing, a slight degree of handle movement is to ensure long-term usage. Due to the principles of thermal expansion and contraction and the lateral forces, if the handle is too tight, it may become unusable and even cause damage.

Is there supposed to be some sort of key included?

The key is not included in the package, it is designed for the customs exam only, it's a standard TSA lock, only the customs have the key to open.

What should I do if there is an issue with the luggage received?

For any issues in product & servicing, LUGGEX claims to will keep the luggage in repair for 3 years. Please let us know via the Amazon email of your order and the related team will respond within 12H.

ASIN	B0D2NSQGKF
Best Sellers Rank	#9,656 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #7 in Suitcases
Capacity	103 Liters
Capacity Total	103 Liters
Customer Reviews	4.5 4.5 out of 5 stars (858)
Department	Unisex Adult
Item Weight	12.4 Pounds
Item model number	8010-GBK28
Manufacturer	LUGGEX
Product Dimensions	20.3 x 12.2 x 29.5 inches

LUGGEX Carry On Luggage with Spinner Wheel, Aluminum Frame Zipperless Polycarbonate Hard Shell Suitcase, charcoal metallic

Description

Specifications

Common Questions