The Cold press juicer doesn't start after receiving it. Is the product defective?

Our cold press juicer is equipped with a safety lock feature. It can only be successfully started if all steps are followed correctly. You can refer to the installation instructions described on the last page of the manual.

Can this juicer be used to juice lemons?

No, it is not suitable for juicing lemons or other highly acidic fruits to prevent corrosion of the rotor caused by strong acids.

Why does pomace flow out of the juice outlet?

Please make sure all accessories are installed. If the filter is not installed, pomace may flow out of the juice outlet. Any question or concerns of our juicer, please feel free to reach out to us. we are always here to assist.

Regarding the pulp not being ejected efficiently？

Please note if there's a little or no produce in the Hopper, the remaining pulp may not be pushed out effectively. In such cases, If you want to keep juicing, just add the ingredients, the pulp will eject properly, or cleaning the juicer directly.

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🍹 Juice smarter, not harder — unlock freshness with every press!

MAXIMIZE YOUR JUICE YIELD - Slow cold-press technology extracts 30% more juice, turning whole fruits and veggies into nutrient-packed refreshment.
TIME SAVING LARGE FEED CHANNEL - 5.3-inch wide chute lets you juice whole produce without pre-cutting—because your time is valuable.
EFFORTLESS ONE BUTTON OPERATION - Start juicing instantly with a safe, squeeze-to-start lid—perfect for busy mornings and kid-safe use.
HASSLE FREE CLEANING ASSEMBLY - Streamlined parts and included cleaning brush make post-juice cleanup a breeze—so you can enjoy more and scrub less.
THE ULTIMATE GIFT FOR HEALTH ENTHUSIASTS - SUSTEAS juicer is the perfect thoughtful present for anyone who values fresh, wholesome living.

The SUSTEAS Cold Press Juicer features a robust 300W motor and a 5.3-inch wide feed channel that accommodates whole fruits and vegetables, delivering 30% more juice with slow extrusion technology. Designed for safety and convenience, it includes one-button operation with a squeeze-to-start lid, reverse anti-clogging, and easy-to-clean integrated parts. With a 1.5L capacity and auto-clean function, it’s an ideal appliance for health-conscious professionals seeking efficiency and quality in their daily juice routine.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

KSh59517

Duties & taxes incl.

Kenyastore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Brand	SUSTEAS
Colour	Black -
Product Dimensions	22.38 x 20.02 x 42.82 cm; 3.42 kg
Capacity	1.5 litres
Voltage	110
Special Features	Auto Cleaning
Item Weight	3.42 kg

SUSTEASCold Press Juicer, 300W, 5.3", Large Feed Channel, 1.5L Capacity, Auto Feed, High Performance, Easy to Clean, Great for Fruits and Vegetables

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