LG 1 Ton 5 Star DUAL Inverter Split AC (Copper, AI Convertible 6-in-1 with VIRAAT Mode, Faster Cooling & Energy Saving, 4 Way Swing, HD Filter with AntiVirus Protection, US-Q14YNZE, White)

I bought the 1 ton 5 star LG split AC in Bengal in August 2025. This is a great AC for a small bedroom. Its got various modes for power saving, the cooling is comfortable and not the "in your face" kind of cooling, but gentle and comfortable. Aesthetically, it looks pleasing. Noise levels are very low. The only issue I have is that the remote has no backlight in it's display. Apart from that, its perfect. Also, the LG installation team was very professional and courteous. The additional charges were around ₹5,300 for installation and around ₹9,600 for 4 years Gold AMC package. The AC I bought for around ₹40,000.

The AC is really good – cools fast, energy efficient and runs quietly. Very happy with the performance.But the installation experience was disappointing. The technician from Mambakkam, Chennai charged ₹4,500, which felt like overcharging, especially since local electricians do the same work for less than ₹2,000. LG should really monitor their service partners better.Overall, the AC is worth buying, but be cautious about installation costs.

Everything was good and okay, installation done was also good and they were doing everything I asked to, Installation charge was same as mentioned.AC working fine and cooling good, best for medium sized room. As I have not used it for long so, I will again update the review after using 3 to 5 months .

I am a loyal LG Customer and never faced any problem with their product. Their customer service has also been excellent throughout all these years. But this is the first time that I have faced an issue of manufacturing defect with LG AC. The AC was installed by the rookie technicians who did not check any leakage in the AC, perhaps assuming the brand reputation. Later, when I switched on the AC, it did not give any cooling. When I contacted customer care, the technicians visited and they checked that the gas had leaked. They checked the indoor and outdoor unit and even filled it with nitrogen gas to check for leakage. But as there was no leakage, they put new gas went away. Later, again the gas got leaked in three days. After that, today, again after raising the complaint, a specialist technician came and he saw that the cooling coil of the AC was damaged and the gas was leaking from that part. Earlier, all the technicians kept blaming our internal pipes at home for the leaks.This technician told me that these 2023 models are reporting this issue of cooling coil leakages since the last two months. Fortunately, the product is under warranty and it would be replaced free of cost, otherwise since LG has started outsourcing the manufacturing of their products to local manufacturers, there are problems in the products.In case you have also purchased any of the 2023 models, irrespective of features and weight, and you face a similar issue, tell the technician to check the cooling coil because these models are reporting this problem. I had to write this in review so that any buyer who is facing this issue would know the real issue behind the leakage.UPDATE - LG recommended replacement of the product due to multiple leakages and Amazon turned it into a nightmare for me. It is not giving me the complete installation charges and even telling me that it can pay a small share of it only as an Amazon Pay GiftCard. Please do not buy any electronic product from Amazon because they will make it a nightmare for you. Buy from the local dealer. I have complained against Amazon to the National Consumer Helpline (INGRAMS). If you are also a victim of Amazon's thuggery, then you can complaint and pursue the matter forward.

good product very usefull.. value for money..

Ac is working fine, delivered safelyIn my city (Jaipur ) , and same day 2-3 installation person called me as I was not available so called them on another day .Installation process was smooth, charged me for bracket which is same in all other brand and I had one ton AC but my ac pipeline was of 1.5 ton so they made it compatible by welding at ends , charged 500 for that , and installation fee so far no problem ac is working fine.Mine is 1 ton 5 star ac so bill are within limit , in day time it consumes electricity equivalent to 1.5 time of big cooler but in night both consume same level of electricity. Room gets pleasant temperature within 5-7 mins , can sleep comfortablyI had to pay 40000 with installation cost , and 9 month no cost emi .Till now no issue , cleaned ac filter only

After using it for 4 months, I am sharing my experienceInstallation Services could have been more transparent in terms of charges. I feel Brand technicians demand 400-500 rs extra for the installation.Cooling is good even at 44°C, saving you power compared to o to other brands.Convertible modes also work well.Price is little higher compare to other brands but quality is good.

we have been waiting for installation to happen since 5 days. The support center does not respond. LG says we have escalated. After buying product from Amazon this is the situation. Should have gone to the shop and purchased, probably should have got the installation done quickly. Very disanointed the way LG treats its customer..AFter prolonged wait the installation was done, requested the service engineer to come with Vaccum Pump, he simply refused that he will not carry Vacuum Pump. LG clearly states on installation the Outdoor unit needs to be Vacuum Pumped. I insisted with the Service Center that I will not allow an installation. Also raised this issue with LG Support Center and finally the Service Engineer was forced to come with the vacuum pump. People who does not know how important is a vacuum pump in a split AC, please search for the same in You Tube and Internet.The AC itself is very quiet and cools OK. Cooling however is slow compared to a non-inverter AC. My non inverter AC cools very quickly and keeps the room cool for longer time.