I jave the 12,000 lb one i got last uear but noth my woreless remotes stoped working do they need to be re-programed and yes i pit mew batters in ot.

Unplug your winch from power it should reset it self

Sounds like this winch has lots of issues. Warranty is only one year?

I only use it three time pulling some stuck vehicles. The controller and unit work very well. Only $300 I had it over a year now. It’s good for me.

Desertcart Logo

Deliver to Kenya

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🛠️ Power your adventure with the TANK—where strength meets smart control.

VERSATILE COMPATIBILITY - Engineered for SUVs, trucks, trailers, ATVs, UTVs, boats, and modified vehicles—your ultimate off-road partner.
DUAL MODE REMOTE CONTROL - Seamlessly switch between wired and wireless control with a magnetically activated 2-in-1 remote up to 100ft away.
BUILT TO BRAVE THE ELEMENTS - Durable black frosted spray paint and all-steel shell ensure rust resistance and superior heat dissipation for long-lasting performance.
UNMATCHED POWER PRECISION - 7.2hp motor with 3-stage planetary gear delivers unstoppable torque for any heavy-duty recovery.
PRECISION ENGINEERING INSIDE - Advanced planetary gear system offers smooth, reliable operation with free spooling clutch for effortless rope management.

The RUGCEL WINCH TANK 13500 lb is a rugged, waterproof 12V electric winch featuring a powerful 7.2hp motor and a sophisticated 3-stage planetary gear system. Its innovative 2-in-1 wired/wireless remote control offers up to 100ft of flexible operation, while the rustproof all-steel shell and thermal insulation ensure durability and long-term reliability. Designed for SUVs, trucks, trailers, and off-road vehicles, this winch combines cutting-edge engineering with versatile functionality to keep you in control during any recovery mission.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

KSh893698

Duties & taxes incl.

Kenyastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews

Manufacturer	RUGCEL WINCH
Part Number	TANK 13500 Dual color
Product Dimensions	116.84 x 88.9 x 48.26 cm; 28.58 kg
Item model number	TANK 13500 Dual color
Colour	BLACK
Item Package Quantity	1
Included Components	TANK WINCH 13500LBS
Batteries included?	No
Batteries Required?	No
Item Weight	28.6 kg

RUGCEL WINCH 13500 lb Synthetic Rope Winch 12V Waterproof Electric Winch,2 in 1 Wireless Remote Control, for SUV, Truck & Trailer - TANK Series

Description

Specifications

Have a Question? See What Others Asked

Common Questions