Do I need special software?

Nope, Facecam Neo is made to use without software. In fact, it’s already tuned to make you look great—so there’s no need to fuss over image settings.

Does it include a built-in microphone?

Nope, and that’s on purpose. Webcam mics generally sound terrible because they’re positioned so far from your mouth. We recommend a dedicated microphone—like Wave Neo—or a headset instead, positioned between 3–8cm from your mouth.

How quickly can I get set up?

Get started in as little as a few seconds. Just plug in and select Facecam Neo as your camera. It’s as easy as that—there’s no additional setup or equipment needed.

Is my USB setup compatible?

Got an open USB 2.0 (or later) Type C port? That’s all you need to run Facecam Neo. You can even connect to a USB-A port using an adapter (not included).

Is my system compatible?

Uh-huh, Facecam Neo works on almost any PC (Windows 10 or later) or Mac (macOS 12 or later) and even the latest iPads (iPadOS 17 or newer).

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🎬 Elevate your video presence—because your image deserves the spotlight.

FLUID 60 FPS MOTION - Experience buttery-smooth video that keeps up with your natural movements—no blur, no lag.
PRIVACY YOU CAN TRUST - Slide-to-shield shutter ensures your peace of mind when the camera’s off—privacy meets convenience.
CRYSTAL CLEAR 1080 P HD - Ultra-sharp video quality that captures every detail with professional precision.
PLUG AND PLAY SIMPLICITY - Get started instantly—no software hassle, compatible with all your favorite devices and apps.
HDR BRILLIANCE IN ANY LIGHT - Showcase your best self with vibrant colors and rich details, even in challenging lighting conditions.

The Elgato Facecam Neo delivers ultra-sharp 1080p video at a smooth 60fps, enhanced by HDR technology for vibrant colors and rich detail. Designed for effortless plug-and-play use across multiple devices, it features a built-in privacy shutter and is sustainably packaged with zero plastic, making it the perfect choice for professionals who demand quality, convenience, and eco-consciousness.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

KSh21259

Duties & taxes incl.

Kenyastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

View all Trustpilot reviews

Form Factor	Compact
Item Weight	3.04 ounces
Operating System	Common Desktop/Laptop OS
Style	Facecam Neo
Item Dimensions D x W x H	1.26"D x 3.46"W x 1.57"H
Has Image Stabilization	No
Image stabilization	false
Sensor Type	CMOS
Connectivity Technology	USB
Color	White
Features	Face Detection
Lens Type	Zoom
Focus Type	Manual Focus
Minimum Aperture	2.8 f
Maximum Aperture	2.8 f
Flash Memory Type	SDXC
Compatible Devices	Computers
File Format	JPEG
Image Aspect Ration	9:16
Video Resolution	1080p
Video Capture Format	MP4

ElgatoFacecam Neo

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