Medical Guardian MGMini | Medical Alert Device for Seniors | Water-Resistant, Emergency Call Button, 24/7 Monitoring, Step Counter, GPS Tracking | Monthly Subscription Required | Black

The item is great!

I contacted Amazon and the Medical Guardian Company to setup an account. Amazon was no help in setting up an account through Medical Guardian. The agent at Medical Guardian said I had to return the device and get one from MG and it is the same device. This device I was wanted for my medical needs. All this information on the box, I couldn't set up the account from either one. I don't understand. How can I use the device if I can't set up the device. I am very disappointed. :( I have to edit my review because I called Amazon one more and spoke to someone at Amazon. He spoke directly to Medical Guardian, and we were able to setup my account. It is on and working ever since! Thank you, Amazon and Medical Guardian for your kindness!

I bought this device after calling Medical Guardian looking for a device that would work well in a place with lots of 5G and little 4G cell coverage. This device needs good 4G. But that’s not the most troubling issue. This device needs regular charging but does not have a charge indicator onboard— it needs to be in its charging cradle. It has a side switch for testing, but the side switch also can turn the device off. Pressing the main “I’ve fallen and can’t get up!” button yields hit or miss results ranging from nothing to beeping to reporting there is not a good (4G) cell signal. The big button is mostly uninformative but occasionally flashes orange. I cannot imagine non tech-oriented seniors depending on this device and would not trust it in an emergency. Medical Guardian’s unresponsiveness on the phone makes the device’s problem worse. I’m an existing customer and can’t get past the hold music when I try to get help with this device or advice about other potential solutions. This doesn’t provide much reassurance that an emergency call for help will be heeded.

Works great. Easy set up.

Never thought I'd need this, but after my last fall, I was thankful to have this.

Perfect size and gives me peace of mind. My mom wears it and I tell her to use the other necklace attachment in the shower. Of course she won't and says she puts it close to shower lol, but she wears the necklace all the time and charges it other than when she showers. Ugh time sucks, wish our parents could stay healthy forever. I'd get this necklace as you save more than buying from the website directly. I have Medical Guardian's monthly subscription.

Nice unit but didn’t work in my situation

Appreciate the auto verbal cues for setup and testing Offer of both lanyard and pager style belt clip was useful. Setup with call to customer service easier than navigating through website.