As the world evolves and companies expand in both size and complexity, corporate leaders at all levels face growing challenges in how best to handle chaotic environments and uncertainty at work. Most leaders are trained to focus on the rational system, which involves such areas as growth targets, profits and losses, and strategic planning. What is often overlooked but still crucial to successful leadership is the emotional system: an instinctive pattern of actions, reactions, and interactions that help shape individuals, teams, and organizations. Resilient leaders are able to remain calm, clearheaded, and principled in spite of increasing anxiety and escalating change. In this informative and innovative text, you’ll study the predictable but often unseen patterns that surface in every organization’s emotional system during times of uncertainty and change and learn how to navigate them effectively. Each chapter features three “Big Ideas” that introduce new dimensions of seeing, thinking, and leading along with suggested core practices for applying them. You’ll discover how to embody a calm and stable leadership presence amid daily pressures, react boldly in response to resistance and risk, forge positive relationships among coworkers and direct reports, and acknowledge your personal strengths and weaknesses as a leader. To effect change, you must first become the leader employees wish to follow.
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