Q1.CORN CHIP SMELL?Promise no corn-chip chemical smell, our hair is 100% chemical-free, we do not only care about beauty but also our customer's health!But we do wash the hair when we produce it, it's may have local shampoo smell on it, anyway, it will lift ur shampoo and conditioner smell shortly after co-wash. Q2.GRAY HAIR?：Virgin non dyed hair have few strands gray hair inside, we usually pick the gay hair out on production, but we DO NOT guarantee 100% no gray hair, please understand, and pick the few strand out yourself. Thank you! Q3.SPLIT/DRY ENDS?：Split Ends-For virgin NON-DYED & NON-ACIDBATH hair. Dry Ends-Our hair will be a little dry after high temperature steam processed, especially longer virgin hair. With right products to condition and morsture treatment the hair, it will help a lots. Q4.RETURN POLICY?:For any Quality Problems, Please Contact us first and offer pictures to explain it within 7 days upon receiving your items.After we confirm, you can return the item back for Full Refund & we pay the return shipping cost.Note: ITEMS MUST be in ORIGINAL CONDITION and can't affect the secondary sale. Q5.How Many Bundles Do I Need? A:Each bundle is 100g, the longer the length is, the thinner the hair will be. For a full head,3-5 bundles is needed. Q6.How long it last?It depends on your maintainance. Treat it like your own hair with hair care tips, normally it can last longer than 1 year
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