

🎧 Elevate your workday soundscape—because your meetings deserve clarity and comfort.
The Poly Blackwire 3320 Wired Headset offers professional-grade audio with dual USB-C and USB-A connectivity, a flexible 180-degree microphone boom, and plush comfort features. Designed for seamless integration with major collaboration platforms like Microsoft Teams and Zoom, it ensures crystal-clear communication and all-day wearability, making it an essential tool for modern remote and office professionals.




| ASIN | B0C6FLQX2G |
| Age Range (Description) | Adult |
| Audio Driver Type | Dynamic Driver |
| Best Sellers Rank | #37 in Computer Headsets |
| Cable Feature | Retractable |
| Carrying Case Color | Black |
| Carrying Case Material | Plastic |
| Compatible Devices | Desktops, Laptops |
| Connectivity Technology | Wired |
| Control Method | Touch |
| Control Type | Volume Control |
| Controller Type | Touch |
| Customer Package Type | FFP |
| Customer Reviews | 4.4 4.4 out of 5 stars (2,601) |
| Date First Available | June 12, 2023 |
| Earpiece Shape | Over-ear |
| Form Factor | Boom |
| Frequency Response | 10 KHz |
| Generation | 1 |
| Hardware Interface | USB |
| Headphones Jack | USB |
| Included Components | Headset, USB-C to USB-A adapter |
| Input Device Interface | USB |
| Item Weight | 4.6 ounces |
| Item model number | 2-213935-333 |
| Manufacturer | Poly |
| Material | Plastic |
| Model Name | Blackwire 3320 USB-C with USB-C to USB-A Adapter |
| Noise Control | None |
| Noise Control Features | passive noise cancellation |
| Number of Items | 1 |
| Other display features | Wireless |
| Package Dimensions | 8.27 x 7.32 x 2.13 inches |
| Recommended Uses For Product | Calling |
| Sensitivity | 11 dB |
| Series Number | 213934101 |
| Special Feature | Microphone Included |
| Special features | Microphone Included |
| Specific Uses For Product | Office Work, Online Meetings |
| Style | Standard |
| Supports Bluetooth Technology | No |
| UPC | 196548548552 017229196469 |
| Unit Count | 1.0 Count |
| Water Resistance Level | Not Water Resistant |
| Wireless Communication Technology | Wi-Fi |
D**L
Great Sounding Headset
The overall size and bulk of the Headset is middle of the road. Not too big, but not as slimline as other headsets. I like the flexibility of it. The earpieces rotate to fit over the ears perfectly and the boom mic rotates so that you can reverse the Headset so the mic extends from the left or the right side. Overall, the Headset is very comfortable to wear. The sound is chrystal clear for me and for the person on the other end of the line. A big improvement over my last Headset. I also like that you can use the in-line control pad to adjust the volume, turn on/off the mute and start or end a call. I've only had the headset for a day, but my first impression is that it is very nice.
A**B
Perfect for work
I purchased it for working at home and it was testing by my job Tech team for calls. I was cleared for work and was told they can hear me so clearly! I highly recommend this headset.
K**R
Good Headset and clear sound
The head set was as advertised great sound, comfortable and exactly what I needed
A**L
Mostly great headset. Mute could be better
Works great for the most part. I've been using it for almost a while year now for my remote job. Comfortable and great value for the money. Only thing I don't like about it is that the headset's mic doesnt truly "mute" when you toggle mute on from the switch on the headset. It reduces the input pickup by a lot, but isn't a full mute. I have software at work that can detect how much sound is coming from the mic and with the mute toggled, it still picks up noise ever so slightly.
L**B
Comfortable and well made
Plugged into a USB port on my laptop and it worked immediately with little effort. The headset is comfortable to wear for those long conference calls and the sound quality is excellent. Compared to others I have used, the Plantronics seems well constructed and sturdy.
J**R
Comfortable for work meetings
I have owned headset versions from this brand and this one is the best so far! I really love that this headset has a cushion for the top of your head. Other versions didn't have that and it makes a BIG difference. I also love that background noise in your environment rarely makes it to the other end of your call, which is awesome for work! I saw other reviews point out that they didn't enjoy the cord. After unraveling the cord and straightening it out, I haven't had any issues with it. It just takes some time.
V**X
Comfortable - but terrible, tinny sound.
I've used Plantronics .Audio 478 and .Audio 628 headsets for work for the past 8 years. The .Audio line sounded great for the size and lightweight build. You got a deep, rich low-end response all the way up to the top of the spectrum. Unfortunately, Plantronics (now Poly because they bought Polycom) stopped making these two headphones. They opted to go with the Blackwire line (I had an older Blackwire headset and bought this C3220 thinking they would have made some audio improvements...NOPE). Absolute garbage sound on these things with no low-end, and I mean NO low-end. I wish I had known ahead of time. If you're using these dedicated for phone and video calls, they may work OK, but any other type of media (Music, or anything requiring even a small amount of bass), forget it, they sound terrible. The noise cancellation is the same as on the .Audio line 478/628, so the mic is great. I won't be able to wear these things all day though, just because of the terrible audio. For the price, there are much better alternatives out there.
A**5
Great for Dragon dictation
My old headset died and needed a new pair. Also used daily for team and zoom meetings. Probably the clearest mic you can find at this pricepoint. Stellar voice/dictation recognition. On the negatives, could be a little more sturdy at this pricepoint as well. My prev headset lasted years and multiple similar construction headsets lasted about 1-1.5 yrs with my use. Still I recommend on the dictation clarity alone. Edit: Foam earpieces not as comfortable as my previous headset with the vinyl covered soft foam. Looking at earpiece cover upgrade now. My original review does not change. Excellent clarity on all fronts for my uses. (Work related only- Not a video gamer/not a heavy media consumer)
W**.
I purchased the Plantronics / Poly Blackwire 3320 headset a little over a month ago so I feel it's passed the testing phase. The shipping was great. It came in a padded envelope. Inside the envelope was a small cardboard box with the Blackwire 3320 inside. I work from home doing call center work, so I needed something that would be comfortable and have a decent enough sound to hear my customers properly. Due to the area I live in, I also needed a microphone that wouldn't pick up outside noise (cars, neighbors yelling, gf coughing, etc). Like my last Plantronics headset which lasted nigh on 4 years of abuse, the Blackwire 3320 scored high on all points. The headphones are great and have a surprisingly powerful stereo sound when doing other things such as gaming or streaming music & tv. I've been told that I sound very clear on the mic which is important in my line of work. The controls are simple with plastic + / - buttons for volume and another button to mute the mic. The headset is comfortable, but not quite as comfortable as the last one I had. Still, it has good cushioning and I can wear it for hours with ease. Set up is simple. I plugged it in and Windows 10 was able to set it up quickly and automatically. The Plantronics / Poly 3320 Blackwire headset not only met all of my needs but surprised me by surpassing most of them. I would highly recommend it.
A**R
Los mejores cascos en relación calidad/precio que he usado, si bien es cierto, que los uso exclusivamente para tele trabajar y hablar con clientes, su sonido para música y demás esta bastante conseguido.
J**R
This is a simple headset for the home office, so I went for a lower-priced model. The sound quality and the microphone are excellent - just what I am used to get from Plantronics. I can recommend this light, essential, decently-priced USB headset for regular home office use.
P**M
After lot of research, I choose this product. And its worth every single penny I paid. Best noise cancellation suppress everything in background. Cable quality good. Its durable.. this is the only reason I skipped poly 3220 and brought poly 3320. We dont care much about how we sound to others in meeting. But when others says your are not audible or there is background noise then it creates wrong impression. Also being over the ear headphone you can listen what others talking very clear and that helps.
C**U
I've been using only for 2 days, but so far so good. I have researched a lot before buying and considering the price, it's a great choice! I still have my airpods for general use and Sony for greater noise cancelling, but I think Poly is the best option for work, due to comfort (using for several hours) and focus on sound and mic.
Trustpilot
1 month ago
1 week ago