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I am really pleased with this Philips 5400 Series bean-to-cup machine. The coffee tastes excellent and it’s very easy to use day-to-day. You just fill the beans and water, choose your drink on the touch panel, and it does the rest. The LatteGo milk system is a big plus. It makes smooth, hot milk with a nice foam, and there are no pipes to clean. The milk container comes apart in seconds and you can rinse it under the tap. The 12 drink options give you lots of choice, from espresso to cappuccino and latte, and you can save your favourites in the 4 user profiles, which is great for a family. We each have our own strength and cup size saved. Cleaning and maintenance are straightforward for a machine like this. It reminds you when to empty the pucks and when to run the cleaning cycles, so you don’t have to remember. Noise level is normal for a grinder and not a problem. Overall, this is a great all-round machine if you want fresh coffee at home with proper milk drinks and easy cleaning. For me, it’s worth the price and I would happily recommend it.

It's almost 2 months since we bought this coffee machine and were very pleased with it. It makes excellent coffee of many different types from a single espresso, through Americano to latte macchiato, all of which are delicious. The frother is easy to use and clean and produces a good foam. One slight criticism is that the cup has to be carefully placed under the frother to avoid the milk missing the cup. Also, when the frother is going through it's cleaning cycle it sometimes misses the drip tray, but these are minor issues and don't take away from the machine. Set up is easy, though the instructions could be better, and the quality of coffee seems to improve with time as the machine beds in. We're glad we chose this machine and if it carries on as it started we would buy it again.

After having this machine for a week, I can wholeheartedly recommend it. It is a bit loud but I keep mine in the cupboard. We got cafe Nero beans to try it with and the coffee really tastes and looks like from a coffee shop! Love it! I would recommend getting some cheap beans to set the grinder right, because even tho the producer says the medium setting is good enough, we did adjust it slightly, and you should only do it while the machine is grinding. We binned 10 first coffees before we set it up properly, but that's was our choice. Also, the first coffee machine had to be sent back as it was leaking inside. Now, the user manual does not require checking the inside brewing compartment, it's not in the set up, and the YouTube video that we watched before we order it, said there's no need to touch anything BUT the part was not put inside properly. After checking the part with Amazon technician we wiggle a bit more with it and the leak has stopped. The next machine we got we knew we needed to take the compartment out and put it in again with a click sound to avoid the same thing happening. So if your waste bin is full of water, I would just take the brewing part out and put it in again properly. Do a few coffees to give the machine time to catch up to new adjustments before you give up. I think it's absolutely worth the effort as it's great quality coffee machine, easy to clean, that makes great selection of coffees.

It was a replacement to my old coffee machine from a different brand. I was persuaded by easy milk system and it truly is! It makes an absolute brilliant coffee! Milk frother works absolutely amazing - much better than my old one! There are many drinks options as you can set up everything yourself- size and strength. It’s super simple to set it up. The only minus is that it’s working quite loud but it doesn’t take long to make your drink so it’s fine. Brilliant!

Bought this to replace an old, and finally broken, deLonghi with the 5500, mostly because of the comments on it being quieter than the 5400 - and because they were a similar price. I guess the main thing is that we like the coffee - but there are a few niggles. It would be nice if you could choose which of your favourite drinks appeared on the main screen. As it happens, our favourite factory-set drink is cafe au lait, which is several (seven) presses into the 'more drinks' menu (but which incidentally is on the 5400 home screen). Yes, you can re-program one of the home screen icons but the parameters are not always infinitely variable, depending on which drink style you want. And the temperature control is system wide rather than by profile - not so useful if different users prefer different temperatures. Although it advertises a 1.8L water capacity, it stops feeding when there is still about 250ml in the tank - so actually there is only just over1.5l available to use. This seems to be a common issue which means you have to fill it more frequently than you might expect, and also that about a third of your descaling solution gets wasted. The drip tray fills quite quickly even if we use an empty mug under the spouts to catch most of the rinsing water, so there must be a fair amount of overspill water coming from elsewhere into the drip tray. Beware also, that if you use a mug as described, it will hide the pop-up float in the drip tray so you might not know just how much water there is actually in there. The milk system is simpler than the previous machine but the quick clean is not totally effective. It may clean all the internal milk pathways but it doesn't fully clean the spout which ends up with bits of dried milk around it. Overall it is a good machine if you can get it for the right price.

If you want a truly good machine then this is it with many drinks to choose from and the possibility to use already ground coffee it makes life very simple. It also cleans itself after use, brilliant

Bombaaa

Incredible amazing product. Thank you Amazon

Very happy with this machine since it makes good drinks + the drinks are very warm. All the drinks taste better than starbucks in my opinion. Easy to install, easy to clean and makes delicious drinks. Stronly recommended!

Kompaktowy i piękny design. Chyba nie widziałem ładniejszego ekspresu automatycznego ostatnimi czasy. Znacznie usprawniono pracę młynka - jest stosunkowo cicho. Opcja kaw mrożonych do miły dodatek, jednak nadal są one podgrzewane przez termoobieg, tylko do niższej temperatury. Trzeba dodać kostki lodu bo inaczej to nie ma sensu. Ekspres bardzo prosty w samodzielnej naprawie i banalny w czyszczeniu (system lattego) - dlatego od lat jest to mój wybór.

This Coffee machine just broke on me what are my options for returning or replacing