PetSafe Drinkwell Platinum Replacement Pump - Reliable OEM Replacement - Drinkwell Platinum Pet Water Fountain Accessory - Includes Power Adaptor - Quiet Operation for a Calm Pet Environment

Works perfectly and quietly. The 5V USB versions did not last long and were noisy.

After about 8 years the water pump inside my PetSafe Drinkwell Platinum water fountain was starting to go bad. Every time I temporarily disconnected the power supply the pump would not start back up after I re-connected the power supply and cleaning the pump only temporarily fixed the issue. So I ordered this replacement part. Since this part is sold by PetSafe it appears to be an OEM replacement part. This product is an AC water pump and it does come with the needed AC power supply for it. The original water pump that came with my water fountain was an AC water pump and so its power supply was also AC. While looking for replacement water pumps I noticed some non-OEM pumps were DC water pumps. This is something to keep in mind if you intend to buy a 3rd party replacement water pump that is DC but you intend to use the original AC power supply that came with the water fountain. This configuration isn't going to work and will probably fry the water pump motor. An AC pump needs an AC power supply and similarly a DC water pump needs a DC power supply. The OEM replacement water pump has the same AC specs as the original water pump it replaced so I could have used the original power supply that came with my water fountain but I instead chose to use the new power supply that came with the replacement pump. After I installed the replacement water pump and turned on the fountain, the replacement water pump was EXTREMELY loud. To the point I was afraid it would scare my cats away from it. The original pump never got as loud as the replacement pump. However I let the pump run for about 24 hours and the next day I could barely hear the pump running and all I could hear was the sounds of the water splashing. The replacement pump was running at the same noise level as the original water pump and I think it may even be quieter. So if after you install the replacement water pump it seems too loud to you, I think it needs to be broke in and you need to run it for about a day or two before it breaks in and gets quiet.

Works well

EDIT: I got a year's use of the pump before it began making the grinding noise that others have mentioned. However, just before ordering another (because I love the PetSafe fountain itself and am hesitant to try another brand), I came across a review that mentioned how cleaning the pump solved the problem. Low and behold, that's all the issue was for me, too. Cat fur had tangled around the interior mechanism of the pump. The pump was super easy to disassemble, clean, and reassemble, and I'm so happy all is well again AND I saved money. Perfect replacement for a PetSafe pump that lasted close to ten years. I'm very pleased, and I definitely recommend it.

worked right out of the box. just as good as the original. would recommend.

I just ordered two more of these Drinkwell pumps. This will be my 3rd and 4th combined. Looking at my previous two orders, the order dates show that this product lasts about 14 months average. I’ve had the original purchased Platinum Drinkwell fountain for about 14 years and I clean it thoroughly once a month or twice a month during the summer. Now, I can see why people complain that it lasts for only a few months but, keeping it clean is the key. This replacement pump isn’t as durable as the original factory one that comes with the fountain but, it’s still cheaper than buying a new fountain outright. I believe the pumps burn out due to leaving it continuously running 24/7 and gunk and cat hair does get into the inside the pump. I found that taking the flow adjustment nozzle off and placing the pump motor in shallow water with some vinegar and then turning it on helps push out buildup. I do this one every few months. I will tell you, sometimes nasty black stuff comes out, yuck. I believe the last one is on its last leg because, as there’s cat hair wrapped around the propeller shaft. It still works but, I have to “jump start” it by moving the propeller. Cleaning it by the way I mentioned didn’t help so I think hair wrapped around the shaft is the culprit. So, it’s not perfect but, I still like my Drinkwell fountain and will keep buying the replacement pumps since it’s easier that way.

This pump is perfect for the Drinkwell Platinum water fountain.

Exactly what is says. My original drinkwell platinum pump must have lasted 10 years. So it was a no brainer to keep the setup and replace the pump finally. Works and fit perfect.