can i buy a replacement wristband?

Hello, I'm sorry. We currently do not sell straps separately. Maybe we will sell straps separately in the near future. Please continue to pay attention to our store.

Do the two dots in the middle of the time : stop blinking?

I don't really know, because the watch stop working after one month.....

My son’s band broke while playing. He’s devastated. We are past the return window. Is there any replacement parts to purchase or warranty to fix this?

I'm just a consumer. I would contact the seller or manufacture to find your answer. Sorry I can't help you, But, if it's the band that broke at the holes, one of my watches has a band that broke and I just used a bread tie to hold the band together and so far, a week later, it's still working great. I just lined up the band as if it were still together and ran a bread tie thru the holes a couple of times, making sure that when I was finished, the end of the bread tie was on top of the band. Maybe you might want to try this idea, maybe just for a quick fix until you get another watch. If the band is broke at the watch, then you'd probably need a new watch or band. I don't know. Sorry I couldn't help you more

Does this have an hourly beep?

Hello, this one doesn't tell the time on the hour, so it doesn't beep every hour.

Desertcart Logo

Deliver to Kenya

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.