How do I return this defective product?

It is not returnable. I gave mine to a friend that could use it

How does one measure to ensure accurate sizing?

Measure with a tape measure showing inches as used in sewing, or with a string that you mark the distance around the area on your arm and then lay flat to measure it in inches. Also I learned that it is very important to order a wrap made of cotton without elastic threads, which do not breathe. After trial and error, I found one such a cotton gauze sleeve, without elastic, manufactured by Tondiamo and sold by Amazon.

Nuanchu Cotton Stockinette Tubular Elastic Arm Cast Sleeve Roll Elastic Wrap Tube Wrist Wraps Comfortable Cast Stockinette Cosplay Accessories for Arm Leg Knee(White,4 Inch X 5.47 Yard)

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