SAMSUNG 65-Inch Class QLED 4K The Frame LS03B Series, Quantum HDR, Art Mode, Anti-Reflection Matte Display, Slim Fit Wall Mount Included, Smart TV w/Alexa Built-in (QN65LS03BAFXZA)

TV is great, be cautious ordering such a fragile item to be shipped. Product came unusable with the power connection point inside the TV broken and pushed into the TV. After mounting and powering on the TV would power cycle itself every few seconds making it impossible to navigate any screens to get to settings or diagnostics. Spoke to Amazon support who forwarded me to Samsung to try to get a service rep out to repair the TV. The Samsung rep recommended returning the TV for a replacement seeing as it was new out of the box, the Amazon rep was quick to click back onto the call and inform me they would not offer a replacement but could accept a return and I could purchase the TV again. The Samsung rep then sent me a text informing me that she had been hung up on and if I needed further help from Samsung to reach out to her, she still highly recommended replacing the entire unit. After speaking to the UPS driver who picked up the return he was very clear that boxes that do not fit in shelves are put flat on the floor, my suspicion is the TV was delivered flat and was damaged in shipping from the jarring. Now waiting 2 weeks for Amazon to issue a refund and out the cost of 2 TVs until then..Purchased a replacement at best buy where they beat amazons price, undamaged TV is great! Everyone who sees it sitting in art mode comment on how realistic the paintings look and how great the image is when viewing videos. The smart things app that accompanies the TV can be a little slow and confusing at times but fortunately it isn’t needed often. Highly recommend the Samsung frame, just caution having something so fragile come bouncing down the road to your home out of your control.

Great Tv!

Absolute JUNK and the world's WORST customer service. The TV has failed 3 times in under a year and still isn't fixed.Failure 1: The remote failed after five months. It took me over thirty minutes to get Samsung to send me a new remote which they said could take from 10-20 days to ship.Failure 2: The blue tooth remote stopped working again. I had to talk Samsung into sending out a repair tech. It took five days for parts to arrive. The blue tooth sensor and main board were replaced. The TV broke a third time 30 minutes after the pats were replaced.Failure 3: The TV started turning on by itself, the remote stopped working, and the TV crashes everytime I go to art mode. Sometimes it won't turn on at all or the brightness turns itself all the way down forcing me to unplug and reset the TV.After the 3rd failure Samsung tech support stated I was eligible for a refund. However, when I called to follow up they changed their story. I also discovered they called the repair company and closed my ticket so now I'm left with no TV and no update when the repair tech can make it out here.Basically Samsung keeps kicking the can down the road and replacing one part after another without success. They stated they will not give me refund or send me a replacement as long as they feel the TV can be repaired. So in other words they'll probably keep chasing ghosts until my warranty runs out.Avoid Samsung and especially this TV like the plague.

A thing of beauty. 65 inch. We love the extreme flat mount against the wall. Looks like a picture frame for sure. Very convincing as art work and is great as a tv. More pricey than a comparable sized 65 inch tv but the ability to display artwork on a non- glare screen is well worth the price of admission. The remote takes some getting used to but works just fine. The software is a little wonky, but I am going with the flow. I do wish the art work mode had a little more flexibility. I would buy it again......oh I guess I did that, since I bought another for a relative.

Great tv easy to connect all devices to it, good picture quality and brightness for not being oled, not heavy at all and easy to install, great value for the money.

don't get me wrong - SO GLAD i purchased this TV. I love the size and image quality. And the fact that everything is done thru one cable (connecting your TV to the connect box) is quite helpful, and helps to keep the "tv wall space" clean!LESSONS LEARNED:When i got this, it wouldn't "find" my home wifi signal. I ran the TV's updates, but i was told that I was up-to-date. But in speaking with Samsung Support, my TV was using a faulty version and i had to manually upgrade it (using a computer to download the latest version, throw it on a USB drive, and plug it into the Connect box). The frame was then able to see\use my home wifiBUT PLS NOTE - even with the update, the wifi is spotty at times, and It's not the signal (my MOCA adapter is FOUR FEET AWAY from the connect box!!) When using wifi, and the frame "loses" that connection, manually running the "connect wifi" steps fails to find ANY wifi hotspots.... (and yet, all of my other devices still have a strong signal to the WIFI network). Samsung has done little to address this, so i've avoided this by using a network cable (which never has an issue, and i'm using the same MOCA device in my wifi explanation)I gave it a 4 out of 5 because the TV and format is amazing, but there are serious drawbacks when it comes to it's internal OS (see below)PROSgreat, bright picture (taking the limited viewing angle into account, of course)Adding personal images to your frame via the app or usb, is awesome! (the app is NOT perfect or 100% reliable, but i'll take it)the solar charging option on the remote is quite the helpful added bonus.CONS:1. the wifi antenna , obviously!2. The bluetooth connection is good, unless you're using Apple Airpods. It connects, but forget trying to change the volume... just not worth it to bother.3. I have a personal cloud that shares out files via DLNA. Unfortunately, there is no app in the current app library that can handle\interpret this, so i'm left using an external device which runs apps that do, but... it would be nicer if Samsung could design\allow an app that does this.4. It's obvious & well known that your "comfortable" viewing angle is a bit smaller - anyone on the outer angle will need some time to adjust to the "difference". (but this is a "you knew this before you bought it" type of "issue"...)5. Maybe it's just me, but showing the images i've personally uploaded to my frame has always been "tricky". I was hoping that it would work like a screensaver, but no. You can tell it to show all\certain pictures, set a "display time" before it (supposedly) rolls over to the next image, will display turn on when it's sensor is triggered, and off after a certain time... it's a confusing mess! Frustration with the sensor can be found on hundreds of webpages. And i don't think i've ever seen my frame scroll through all (ir not MOST) of my images (whether it stays on, or powers off due to "inactivity")....The "hardware" is great, and i want to believe that most of my CONS are due to an incomplete OS that the TV's running. The fact that it has no app to support DLNA was a serious bummer, as i use my cloud data all the time...Great TV but nowhere near perfect!