Where is this product made?

Hi Amy, Thank you so much for your question, Our Kids Gel Packs are professionally designed in London, the components are manufactured in China under strict quality control then checked and packed in the UK and US, If you have any other questions about our children's gel pack or any of our products please don't hesitate to contact us :) Many thanks, Shane

Are the arms detachable?

No they are straps to hold the ice pack in place.

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Deliver to Kenya

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Description

🧸 Chill, warm, soothe — Kam the Koala’s got your kid’s boo boos covered!

STAY PUT COMFORT - Fluffy strap arms with Velcro keep Kam securely in place—no more wrestling with ice packs!
REUSABLE DURABLE - Eco-conscious gel pack built to last through countless playground adventures and boo boos.
KID FRIENDLY DESIGN - Adorable koala shape makes first aid less scary and more comforting for kids of all ages.
DUAL TEMPERATURE RELIEF - Use chilled for inflammation or warm for soothing tired muscles—versatility that grows with your child.
EMOTIONAL EASE INCLUDED - Comes with a special storybook to calm and distract your child during treatment—because healing is mental too.

MyHalos® Kam the Koala Kids Ice Pack is a reusable, koala-shaped gel pack designed specifically for children’s injuries. Featuring stay-put Velcro straps, it offers both cold and hot therapy to reduce inflammation and soothe muscles. The included storybook helps calm kids emotionally during treatment, making first aid easier for parents and more comforting for children from baby to toddler and beyond.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.