Does the book instruct best way to clean whisk after use? Curious..

No, the book does not instruct the best way to clean the whisk, but they do provide an email address for support: support@jadeleafmatcha.com.

My whisk came broken. How can I get a replacement please?

So sorry to hear the whisk arrived to you broken! We'll absolutely get you a replacement or a refund. Could you please contact us at support@jadeleaf.com or through Amazon's messaging service so we may follow up? Emma Emma Lee Customer Happiness Jade Leaf Matcha

Are all items in the gift set, including the bowl and whisk holder etc., free of lead and other contaminants? Is the tea shade grown?

Yes, all items are food grade safe, including the stoneware. The ceremonial matcha is indeed shade grown. Great questions - happy to answer any others! -Emma Emma Lee Customer Happiness Jade Leaf Organics

how many bristles does this whisk have?

The whisk has 100 bristles (or "tate"), which we feel is a great compromise of whisking effectiveness and durability. It's great for making frothy usucha but still strong enough to make the thicker koicha. Great question - happy to answer any others! -Emma Emma Lee Customer Happiness Jade Leaf Organics

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🍵 Elevate your daily ritual with authentic matcha mastery!

GIFT READY ELEGANCE - Stylish packaging makes it the perfect present for matcha lovers.
ALL IN ONE TRADITIONAL KIT - Everything you need to master authentic Japanese matcha rituals.
PREMIUM BAMBOO CRAFTSMANSHIP - Eco-friendly, durable tools that elevate your tea experience.
SOURCED FROM JAPANS FINEST - Directly from family farms in Uji & Kagoshima for unmatched flavor.
BEGINNER APPROVED EXPERT TRUSTED - Step-by-step handbook ensures flawless preparation every time.

The Jade Leaf Matcha Traditional Starter Set includes a bamboo whisk (chasen), bamboo scoop (chashaku), stainless steel sifter, and a full-color preparation handbook. Designed for both beginners and aficionados, this eco-friendly kit sources premium matcha from family farms in Japan’s Uji and Kagoshima regions, delivering a smooth, flavorful tea experience with every cup.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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