Victor Allen Coffee, Caramel Macchiato Single Serve K-cup, 80 Count (Compatible with 2.0 Keurig Brewers)

Have re-ordered a few times ... suits me fine ...

The true measure of a company is how the respond to their faithful customers when there is a problem. Victor Allen measured up. I contacted them about this issue & they replaced the defective product withou red tape. Hooray for a positive response in a sometimes very negative world!!!! I updated my 1 Star to 5 Stars The coffee is a very tasty product.Normally this coffee is some of the best we have used. However, this box was full (100%) of defective product. The seal on the kcup was loose (lack of glue or improper compression) during the manufacturing process. Result: Water & coffee all around the coffee maker, Coffee full of grinds, etc. I did not return the product because I thought (hoped) that maybe it was an isolated incident but as it turned out, all cups were defective. I did not want to write this negative review, but did not have a way to contact the vendor directly. I am in hopes that the company will actually read & respond to this review in the appropriate manor. Stay tuned before you buy this product. I will follow up with an additional review of the company's response (if any) as to how they handled this issue.

If you like Starbucks, you won't like this so you can quit reading. I personally hate Starbucks as it tastes worse than the burnt coffee I had in the Army. Thus, if you are like me, you want something that smells and tastes like coffee but doesn't cost an arm and leg for your Keurig. This is just good coffee, strong enough without bitterness and good flavor and aroma. Plus, you can beat the price!

This one star review is submitted knowing in my soul that "this is Really GOOD coffee". I've been buying this coffee at the rate of 2 cases a month for a long time, and I really enjoy the flavor and aroma. I began noticing in early January that there were a lot of grounds remaining in my coffee cup. I assumed that I had just received a faulty batch of the cups, and lived with the grounds. I did note that almost every serving in the box had the foil seal leak during the brewing process. No big deal, I thought, as things do happen sometimes. Well... two cases later I realize that it's obviously a significant "Quality Control Issue", and nearly "every" serving leaks grounds significantly during the brewing process. It's a bad seal of the foil top. I went to the K-Cups even though they are a lot more expensive than the regular old bulk coffee pot coffee because they were quicker, simpler, cleaner, and wasted less. Uhhhh. Nope! Not any more. Three straight cases where nearly "every" individual cup was defective is over the top. I'm done.

we have bought this same box of donut blend coffee three times. the first two times it was great- good flavor, no pod issues. this last time we purchased it 95% of the pods have a bad seal. Every time we use a bad pod it means grounds in the coffee and the inside of the coffee maker also needs to be cleaned out of grounds. many of the pods you can see the seal is bad since it's actually open along the edge. others you can see are depressed instead of pressurized, also indicating they are going to be bad. it's a hassle and disappointing, we really enjoyed the first two boxes.