Promenaid 5ft ADA Handrail Kit - Satin Black - Complete Indoor/Outdoor Handrail for Stairs - 1.6" Round Anodized Aluminum Railing with 3 Satin Black Painted Pivoting Brackets & ADA Wall Returns

We live in the Evergreen State and are finishing up a kitchen remodel project. Washington is very beautiful with trees everywhere. My wife custom designed the top stair banisters, had them built by a local artist and wanted black metal handrails down to the basement. I'm just a DIY guy and wanted to use wood for the handrails so I could accommodate a drop, a turn, another drop, and another turn and still accommodate continuous handrails for safety and to meet Seattle Code (because an inspector was coming for the kitchen remodel). I spent hours reading through code websites and watching videos trying to find a solution for our unique staircase. We have grandchildren who will be growing up using these stairs so they need to be as safe and secure as possible. I found Promenaid on Amazon and thought they would accommodate our needs. Promenaid has many parts and videos to help any DIY people to assemble the handrails. I made a design, measured the needs and ordered some parts on Amazon. Once I started assembling them, I had questions that the videos couldn't answer due to my staircase. After even more research, I finally called Promenaid and was surprised to get a real person. Richard understood my dilemma and said he would get a designer involved. The designer, Charmene, asked for measurements and requested a video of the staircase. She obviously knew her job, but unfortunately, Gmail kept deleting the videos I tried sending and when she sent me files, Amazon limited what I could receive. We finally focused on the Amazons Your Messages (which is under Your Account section) for all communication and then the magic appeared. Charmene completely designed my handrails, sent pictures for me to follow and included a parts list. She recommended Promenaid's newer sprocket style connectors which were more versatile than the standard style connections and had additional options for angles. Her design worked - it is simple, yet elegant! I was able to install the handrails, adjust all the brackets to meet wall studs, added ADA compliant end caps and I am unable to pull them off the wall which I'm sure our grandchildren will try to do someday! So, for any of you DIYers thinking about handrails, give these a try and don't feel that you need to know everything and do everything by yourself!

The handrail seems heavy duty and sturdy, the hardware is included and well-designed. Very pleased with the value for the money.

AAAAA+++++

Outstanding design and manufacturing quality. Less expensive than a comparable length wood railing.

This railing works great once you get it installed, but the installation instructions don't tell you how long you need to make the pieces that route UP the flights of stairs. If you have a single flight of stairs, with no landings in the middle, it's not an issue, but my stairs have a landing in the middle of two flights of stairs. This company needs to provide some guidance on different situations, and not just assume everyone has a single, uninterrupted flight of stairs.They provide a great dimensioned drawing to tell you how far the rail offsets from the wall, and how far you need to extend the rail to go around a 90° corner, or for an inside corner, if everything is on the same level, but there is nothing to tell you how long to make the piece that routes up a flight of stairs to a landing in the middle of the stairs, how to transition to that landing, then transition from that landing to continue up the next flight of stairs. You need to figure it out yourself. This isn't an easy task, as there are code-required ranges for the height above the nose of the stair and the landing.If you get the length too long for the angled piece above the stairs, then the rail above your landing starts out too high, and then when you transition from that landing to the next flight of stairs, you are starting too high for that set of stairs. It's not a simple matter of cutting it and testing it, because if you cut it too short, that piece is now useless. If you cut it too long, you need to disassemble everything to take it down to cut it again. It shouldn't be trial and error. If you install this for a living you will eventually know what to do, but for a homeowner doing a one-time install, more information is needed.If you have some CAD software, you can draw it out exactly, but measuring your stair dimensions with long spirit-levels, measuring tapes, and angles of the flights of stairs, in the confined space of the stairs, and with all of the trim on the stairs, you don't have enough hands to do it alone.

Great product. Looks sharp. Easy to install and very functional. The stability and sturdy design are perfect for my basement stairwell. The only tough part is putting the bottom gasket into place to finish it off. Once completed it is great.

Extremely happy with this purchase. This is a well thought out product with quality components. The shipping package is probably the best I have ever seen as all components were well protected. Some folks complained about the instructions but I feel they are straightforward. There are videos online for those needing better visuals. About the hardest part is making sure you have identified the wall stud locations for mounting the brackets. Delivery of the item was very prompt.This is a very safe handrail system. Highly recommended.