Logitech MeetUp and Expansion Mic HD Video and Audio Conferencing System for Small Meeting Rooms Black, 960-001201

Initially had an issue with the order since we only received the conference camera however the issue was resolved quickly by the vendor. The product is original and working well in our office for conferences. Thank you.

Excelente producto para mis conferencias de trabajo, muy recomendable, estoy muy satisfecha con la compra.

Love this video conference system! Setup was easy. Connected to flat screen TV and a laptop easily. Great sound and picture on both ends!

I have a small conference room that seats 7 people around an oval table. I wanted to upgrade my existing logitech c920 camera and Jabra 510 to a more robust system. I was attracted to this product because of the purported higher quality voice and video and the simplicity of an all-in-one unit. Unfortunately the camera wouldn’t focus beyond a fixed focal point of about 3 feet. I don’t know if this was a defect with the product or simply beyond the capability of the auto focus ability. I went to the trouble of creating a login through Logitech’s support site, including the very painful extraction of the barely readable unit serial number of the product, only to have my trouble ticket ignored. The fortunate thing is that I bought this unit, Prime, and that I’ll be dropping it back in the box for what will be a very expensive reverse logistics process for both my former colleagues at Amazon Retail and hopefully Logitech. All the while the return will cost me nothing, since Amazon obsesses over customers (as it should), and I’ll be able to order another product which will hopefully work as advertised, i.e. does auto focus,. Now, the happy news for both Amazon and Logitech is that (a) I’m actually going to try the Logitech Group product which I understand has a better camera and (b) I’m going to order through Amazon Prime which will guarantee if there are any problems with my new option I can quickly return it. It’s a win-win for everyone since I’m trusting Logitech (again) who totally ignored my customer service request AND I’m continuing to spend tens of thousands with Amazon because they protect me from companies who choose not to provide customer service like Logitech. Perhaps this review will provoke the dreaded “?” from jeff@ to some unsuspecting VP and a fire drill will result at an upcoming Monday WBR. But at least I’ll get the satisfaction of helping Amazon raise the bar on its trusted vendors to obsess, dare I say *focus*, on my video conference room problem.

We placed this system in a medium sized conference room (roughly 15x25', so I also got the extension mic. The field of view is excellent, the images from the cameral are also excellent, and the microphone, while slightly hollow, is clear and easily understood even from the back of the room. The zoom/pan controls work as advertised and we have yet to find a piece of videoconferencing software it doesn't work perfectly with. You will have to attach it to a PC of some sort, we used a fanless micro PC installed under the counter. For some reason they made this thing look like it has stereo speakers: this is untrue, it has a single, though quite acceptable speaker, though we use the speakers on the display as they are superior. All in all, would certainly buy again.

Positives: Great sound Great microphones Nice form factor Negatives: Video Quality: The factory optical focal length was a very poor choice. It's such a wide viewing angle that it seems made for really just being 1 person sitting about 3 feet directly in front of it. If you have it in a conference room you'll find everyone is "small". You can zoom in using the supplied remote, but this is digital zoom and so the picture quality is then TERRIBLE. 4K is nearly impossible to get working. The small print on this being "4K" is that it doesn't come with a USB 3 cable that supports 4k, it only comes with a USB 2 cable. I then bought and tried a USB 3 cable (but without an official one that is guaranteed to work) the one i choose didn't. Not to mention software support for 4k is very poor. (That part isn't Logitech's fault) So if you are looking for a very expensive personal video conference unit for JUST you, and not a business setting, than this is actually a great product. Otherwise i would pass.