can you turn off the led lights and still ride it?

The led lights can not be turn off when you ride it. The LED lights is one of our hoverboard bullet point, it's more safe and fun when you riding, the lights can flow with the musical rhythm.---TOMOLOO Customer Service Center

What is the warranty? Nothing listed.

We do have one-year warranty for the hoverboard. And our maintenance policy is: Please note that our 1-year limited warranty covers only parts due to manufacturer defect for one year from the date of purchase. The warranty is non-transferable from the original purchaser and does not cover minor surface blemishes, rips, tears, or other cosmetic damages Due to normal use, or other intentional or unintentional damage to the device. The warranty does not cover any damage which results from the application of improper cleaners, solvents, or chemicals to the Product, water damage, smoke or soot, or from exposure to the saltwater, sea breeze, or salt. The warranty does not cover improper repair or misdiagnose of the problem. - TOMOLOO Official Support Team

what is the battery life for this product?

The hoverboard battery life depends on the rider’s weight, speed, etc.Our hoover board is usually 400 times of charge and discharge. Here are some tips to extend battery life, 1. It is best to charge the battery before using the hover board for the first time, because the battery will automatically discharge during transportation; 2. Do not wait until the battery power is exhausted to charge the battery, it is best to start charging the battery at about 30%; 3. If you do not use the hoverboard for a long time, it is recommended to charge the battery once a month. Our hoverboard batteries have UL certification for safety and explosion-proof protection, please rest assured to use.

What is actual weight limit? amazon page says max weight is 220 lbs for q3-c model. official tomoloo website, says 165 lbs for q3-c. which is correct?

This hover board for kids with a dual 150W brushless motor increases your max speed to 7.5 mph, ranges up to 4.3 miles, and max climbing is10% with a carrying capacity of 44 to 165 lbs..-Tomoloo Official Customer Service.

Desertcart Logo

Deliver to Kenya

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🚀 Ride the Future with Style!

ALL AGE FUN - Supports riders from 44 to 220 pounds, making it perfect for kids and adults alike.
SAFETY FIRST - UL 2272 certified for peace of mind, reducing risks of overheating and short-circuiting.
RIDE IN STYLE - Illuminate your journey with vibrant LED wheels that flash colors as you glide.
BLUETOOTH BEATS - Connect your smartphone and enjoy your favorite tunes while you ride.
POWER MEETS PERFORMANCE - Experience the thrill of a 300W dual motor, reaching speeds of up to 7.5mph.

The TOMOLOO Hoverboard combines powerful dual motors, vibrant LED lights, and Bluetooth connectivity, making it a safe and fun choice for riders of all ages. With a max speed of 7.5mph and a UL 2272 certification, this hoverboard ensures an exhilarating yet secure ride.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.