FastHelp™ Medical Alert Device. NO Monthly FEES Ever. No Landline or Cellphone Needed. This Model is Discontinued. Get The All New 4G Model in The FastHelp Store Below.

Because of a handicap, I always fear falling down when am alone. I've looked at several of these gadgets and am I glad I chose this one! The price is modest and there are no monthly fees. It works very well. You can test both the network and the battery on a daily basis. As soon as I charged it (and it takes about 4 hours to be fully charged), I pressed the button and immediately got 911. I explained there was no emergency, that I was merely testing the unit. 911 was very understanding and told me the unit tested just fine. I like that I can be anywhere, inside or out, and can use it in an emergency. I do not tend to have my phone with me all the time, so this solves the emergency situation for me. EDIT: Two weeks later: I've already had to use this in an emergency. It worked flawlesslety. I have now bought another one

Just got it. Can't speak to its integrity but instructions are very clear and its weight is significant. That is - appears bullet proof and dependable. Lanyard great for taking into tub shower where I had a slip and fall, thinking I would die there or drown. Being found 3 days later. A bargain at this price. I studied all of Amazon's offerings and this is the one!

I like the device, the ease and simplicity of it. I like that I can go anyplace there is cell service and be able to call 911. However, when I clip the device to my clothing, it keeps falling off. I had written an email to you about this, but haven't received any answers. I don't want to wear the lanyard around my neck. Is there any way to make the clip tighter so it doesn't keep falling off?

How to test it without making a "frivolous" call to 911? I got lucky, and saw a broken fire hydrant :DI jumped at the opportunity of calling 911 using this device. It worked perfectly :)Among other uses, I slip it into my pocket when I climb up on a chair - in case I were to fall.It takes forever to charge. I usually let it charge all day (and typically it takes most of the day), and keep it on a nightstand (NOT charging) at night.Unless you get a good system going with the charging, the odds are that you find yourself with a useless discharged device at the time you need it in an emergency!!! That's the Achilles' heel of the device (no battery backup)

I just received the device a day ago, charged it as directed overnight ( they suggest 6 hours ). No blue light indicating that the battery was fully charged. The red light was still on indicating it was still charging. AFTER 24 hours. Ok, no problem. I hit the grey "test" button, the voice indicates " Battery good " Good after 24 hours? The voice then indicates" Cellular Connection Good". So far, so good, right? I place the device back into the flimsy cradle and the light is STILL red. Not blue when it is fully charged. I call the number on the tiny brochure in the packing material. Why? Because the blue light is NOT on and I DO NOT TRUST the device because of that. I call the 1-800#.I wait an annoying 15 minutes and speak with an impatient "customer service" operator who has NO cannot find my account for the almost 200.00 I spent on this device. She became frustrated with my questions about the light indicator, raised her voice and disagreed with everything I said about the red versus blue light stating " if the device recording works, the device is fine". I asked to speak with someone else. Her reply" I am the ONLY one here, so deal with ME" The device charging indicator is not working, the device , as a result, is not trustworthy. Advice? DO NOT BUY ! Unless I hear from a SUPERVISOR from FirstHelp, I am leaving this review !

Insofar as I lost/mis-layed the Fast Help I purchased some time ago, and was foolish enough NOT to have purchased the protection plan, I purchased another. While I have no health problems or physical disabilities at the moment, I am aware of my age and the possibility of accidents & sudden onset illnesses. Consequently having a 'Safety" net is comforting. I have not needed to use my Fast Help to date, but feel more confident on the rare occasions I must be alone in my home or out & about. It is lightweight but I would prefer a more secure waistband fastener since it is a bit cumbersome to use the lanyard/necklace. And------- it comforts my loved ones to know I have quick access to 911 should I ever need to make the call.

The only thing it does is call 911 for you. Takes a lot of pressure to do that job; might be difficult to use in many situations. It is cheaper than any other on the market.

It arrived quickly and we charged it. We actually tested it by pressing the E button and, within about a minute or two, a 911 operator came on and asked what the emergency was. We informed them it was only a test and asked if she could hear us clearly while the unit was at a distance, and the operator said she could hear us clearly. So, we now know this will set our minds at ease because there is always a connection to 911 should an emergency arise! Highly recommended for at-risk seniors (or even for teens that have to be left alone), because you just never know!