Neo Bike Smart Trainer

I had the original Tacx Neo, with a road bike attached. The price is high for this bike, but there are a lot of advantages. Electronic shifting is probably the main advantage, smooth. The bike is very stable, no wiggle or movement. The ipad mounted on the front moves a bit, but works fine. The fans are ok, I still use a floor fan. But I do like the way I can aim these fans different places than the floor fan. I don't mess with the features that speed up or slow the fans down. The original Tacx Neo is quiet, but somehow this is even more quiet. Probably because there is no chain working along the cassette, I can barely hear it. The fans, by far, are the biggest noise. It is heavy! It is very simple to assemble; maybe 15 minutes needed. I have torn it down and moved it a couple times, comes apart faster than my original Taxc Neo and road bike. I think its a great machine and worth the investment

Great indoor bike! It was VERY easy to set up (a second person made the process much easier), simple to adjust for multiple users, exceptionally quiet - a delight to use. I love the Tacx app/videos and challenges. It certainly makes indoor exercise more interesting. (I crank up Sirius BPM Workout channel for background sound.) Great data options to help track progress. The bike data integrates seamlessly with the Garmin Connect app. Customer service, via online chat, was quick, responsive and very helpful. (When I unpacked the bike, I discovered that one part was damaged and customer service replaced it the next day!). I highly recommend this product.

I purchased this bike in June 2023 as a backup to use when I could not get to the gym. It has been a mechanical problem from Day One. First, there was a loud knocking sound from pedaling. Customer service sent an adjustment which cured the knocking. I have used this bike just a few times and now the pedals are slipping. If you do an on-line search, there are a litany of mechanical complaints about this bike. Sure, there are some people who love this bike. But unless you are a mechanical engineer, buying this bike will be a huge waste of money and a very frustrating and disappointing experience. I'm going to consign it to the trash collectors and consider buying it a huge lesson in why not to trust a brand name.

This bike is amazing. I could not say more. Packaging was a little beat but that didnt effect the performance or condition of the bike. Nothing beats riding in the open air and on the open roads but with structured workouts and the ability to set that resistance to what you want or need for your training you cant best this. I highly recommend this, Yes its a bit expensive but well worth it. You can use this to dial in your riding position as it has infinite adjustability. Just need the saddle you want ( it does come with one) and some pedals and you are ready to rock. Can be used with power or without power. Has the ability to link with Zwift. Trainer Road or Tacx itself. Im sure there are other platforms you can use with it. Its a must have.

Pros:The bike delivers in training what it advertises to deliverSetup is simple! It took me 2+ hours to setup. However it may be because I did it alone.Riding descent allows for coasting giving real feel as if one is riding outdoors.Seat, Handle Bar and Height adjustments make it very convenient to change configuration for multiple people. It is very nice! Cons:The product received does not reflect the advertised product in the ad, specifically in relation to the Seat elevation knob adjuster. The adjuster on the advertised product does not even look the same as the one I received.The gear lag to shift up or down. My cycling apps shows the gradient for the ride I am training on. So when I get to a change in gradient, there is close to 2.5 seconds delay before you can feel the resistance to match the gradient changes.I believe Garmin can release a firmware to fix the lag in shifting.

I had the TACX Neo for a couple of years and was never thrilled with how the bike rocked and creaked when I was climbing out of the saddle. I broke my steel frame bike on it, my fault but still with a carbon frame the noise was strange. Bought this bike and love it, easy to adjust so my wife can her settings and I can have mine. Solid build that is heavy but does not move. Absolutely love it.

My only complaint is the electronic shifters. I would pay a lot of I could replace them with realistic shifters. The bike is unusable for racing on Zwift or other apps because shifting gears is not consistent. You have to shift before you really want to bc it may not shift at all or it may take a few seconds. It’s great for training when shifting timing is not critical.

Set up is easy. Rides and data metric collection with the TACX app is seamless. My bike did come in with a bent seat rail but Garmin replaced it at no charge. Wish I would have bought this thing a year ago.