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L**Y
Terrific customer service.
Mask and snorkel worked great. Wife and I both purchased a set and in April snorkeled Fiji, Vanuatu, New Calidonia, and Hawaii. Could not have been more pleased. However, on the trip home, the tempered glass in my masked was shattered. My fault for not packing my suitcase better.I saw how easy it was to replace the glass, so I requested a replacement glass from WACOOL. They replaced the whole mask at no cost.I offered to pay because it was my fault the glass shattered. NOW THATS WHAT I CALL SUPER CUSTOMER SERVICE.
W**O
If your look for a snorkel set, look no further.
Ordered two sets for our recent trip to the Caribbean where we were tired of renting someone else’s equipment, not knowing how clean or good it was. These sets earned the 5 stars that I gave them. Not only did we use them every day for hours, so did others in our party, prefering these over the full face mask. The quality of the product was amazing and was comfortable to wear for prolonged time in the water. The snorkel clip was great as you could change the side you wanted to use the snorkel on without having to undo and do the strap. The mask did not leak or fog and the snorkel itself was great and was able to use it for diving down to retrieve objects without worry about water seeping in. For the price these are well worth it and I would recommend them to anyone. Just cleaned them yesterday and put them away for our next trip.
J**H
Great snorkel... just bring your own mask!
The snorkel in this kit is great. Very well designed to prevent water from coming in and also makes it easy to blow out any water that may happen to sneak in. I used two of these on a recent trip to Maui and it was great having the flexibility to just hop in the ocean anywhere without having to rent or borrow the gear.The only downside to this kit is the mask. The mask is nice for viewing underwater, however there is an issue with the way the portion over the bridge of your nose is designed. It basically exerts constant pressure on the bridge of your nose to the point that you will feel sore from it after just a few minutes. My girlfriend and I both had this issue so I'm confident that it is a design flaw with the mask and not just something weird with my nose. We toughed it out and wore them for about 30 minutes at a time but we could definitely feel the pain in our noses for quite a while after we took them off.I give the snorkel in this kit five stars, but the mask one star. The kit still may be worth the price just for the snorkel, but keep in mind that you'll want to get a different mask to go with it.
A**K
Good product for the price
This product was bought for snorkeling with sea turtles down in Mexico and it def worked! I never got water in the mask or in the breathing tube! And the carrying case that comes with it is perfect for travel!
W**S
Worked great!
Used on cruise excursion. Worked great. My daughter said better than those provided. She had a great experience for her first snorkeling experience.
W**O
Very High Quality
I really loved this mask and snorkel. I was really satisfied with the way it fits. It never fogged and it was sealed the whole time under water!
W**R
The view this provides.
I gave this a 5 because I have a mustache which I shaved very close up around my nose. I wasn't for sure that this would work or not since I still left it short. Took out the mask and snorkel in the water with a big group, which had mask and snorkel from the boat. No leaks but it did fog some, no problem I just let a small amount of water in so that when i looked down in the water it cleared everything up. Everyone else was having problems with their gear while me and my wife enjoyed our experience the way you should when you snorkel. I saw fish that most everyone else was unable to see, it was great. That is why even with the masked fogging up, I give it a 5 star. If you go on a boat that provides snorkeling as part of the tour, be smart and at least you own mask and snorkel and research to get one that works. Their are other good mask and snorkel sets out there, but for the money this one was well worth the money for me.
S**R
BEST MASK I'VE OWNED!!
I spend weeks researching and trying to find the best mask for my upcoming trip to SE Asia, as I will be doing a lot of snorkeling and diving. I am an avid diver and this is by far the best mask I have ever had. I even bought two others masks at the same time to test out all 3, the other 2 were Cressi and Tulsa Masks which cost twice as much. Me and my 2 friends went out on my boat and went snorkeling last weekend to test them out, we all switched off between the masks and this set was THE BEST. It didnt fog AT ALL!! The others started fogging up right away. I am very pleased with this mask and if your like me and spend hours researching, let me tell you to just save yourself the time, this is the mask you want :) The snorkel isnt the best, but I have a tond of those I can pull off my other masks. The value of the mask is worht it!! I am a big free diver so I prefer dry snorkels which is why I wasnt overly imnpressed with this one.
J**E
Love it! I enjoyed snorkelling this summer while living ...
Love it! I enjoyed snorkelling this summer while living in Greece using a cheap set from the local tourist shop. Going on holiday to Cuba I decided to invest in a new set and I wasn't disappointed.Easy to use, great fit and was able to see very clearly when in the water. Would recommend to a friend.
C**M
Five Stars
Does the job and didn't leak
E**E
Five Stars
Would buy again very good
J**N
Decent set, but falls short on a minor design flaw.
This is a tough one to actually review. The goggles worked great. No fog for the first three snorkels I've done, one for over an hour. The snorkel is also really good. It fits nicely in the mouth and has a nice piece to bite onto. The valves make it easy to expel any water that may come in. The part that makes it difficult is that the clip that attaches the snorkel to the goggles broke after the first snorkel. Not the end of the world as I managed to squeeze it into the strap that holds the goggles on. Downside is that after this they just felt a little uncomfortable and started to hurt my face. I was a bit pressed for time in my quick fix and hopefully can find a better more comfy solution. If there was a better way to clip it on, this would get 4 stars.
D**G
Great value package!
Not snorkeling as often these days, so was reluctant to spend too much, but wanted to update. The Wacool mask and dry snorkel has filled my needs perfectly- a decent sized anti-fog mask, with silicone skirt that fits my large face, with a nose pocket big enough for my quite generous schnozz, and the real bonus is the dry snorkel. It really works as advertised!
Trustpilot
3 weeks ago
1 month ago