DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

Relief Pak

Q: can these packs be heated in a large hot towel cabinet instead of a hydroculator?

I heat mine in a large oval slow cooker (Crock Pot) on the “Warm” setting, and use a pair of cooking tongs to both remove a heated pack and to push a used back into the water for reheating. During a continuous course of therapy, the pack can be left in the slow cooker on “Warm” whenever it’s not in use, so it’s always ready to go. Don’t use the “Low” setting or you may burn your skin. For that reason, the recommendation to “boil” a pack is not only not necessary, but could make this pack dangerously hot—and it might damage the pack over time, shortening its useful life. FYI, some small clinics use slow cookers instead of the large commercial water baths that can hold multiple packs. I was surprised to see that a rehab supplies seller said to put it in a hot towel cabinet. I would recommend confirming that with the manufacturer before trying it. These packs are designed to be used wet, and you’re not supposed to ever let them dry out after the first use, which a hot towel cabinet would almost certainly do. I would definitely NEVER microwave one while dry (as you would a rice pack). Also, either get a cover that is designed for one of these or wrap it in a thin towel before applying it to the treatment area—you normally wouldn’t want to put it directly in contact with your skin.

Q: How do you store this between uses at home? I have been told to freeze it so it stays moist and does not mold. Is that correct?

I heat mine in a large oval slow cooker (Crock Pot) on the “Warm” setting, and use a pair of cooking tongs to both remove a heated pack and to push a used back into the water for reheating. During a continuous course of therapy, the pack can be left in the slow cooker on “Warm” whenever it’s not in use, so it’s always ready to go. Storing in the freezer is necessary only when you’re in between courses of therapy. Don’t use the “Low” setting or you may burn your skin. For that reason, the recommendation to “boil” a pack is not only not necessary, but could make this pack dangerously hot—and it might damage the pack over time, shortening its useful life. FYI, some small clinics use slow cookers instead of the large commercial water baths that can hold multiple packs. Also, either get a cover that is designed for one of these or wrap it in a thin towel before applying it to the treatment area—you normally wouldn’t want to put it directly in contact with your skin.

Q: Can you use it as a cold pack?

After you soak it for the first time,there's no reason why you can't use it as a cold pack.

Q: Is this to big for shoulders?

Its too cumbersome for a shoulder you need to use the cervical. It can be used for the hip, wrapping it around.

Product ID: 15537135

Secure Transaction

⏳30 Min Relief

🔥Moist Heat Advantage

🏋️‍♂️Multi-Use Therapy

Frequently Bought Together

Relief Pak Moist Heat Packs, (D) Oversize, 15" x 24"

Relief Pak-11-1311 Moist Heat Pack to ease Aches and Pains from arthritis, back pain, muscle strains, stiff neck, sprains, stiff joints, bruises, general soreness and spasms. Neck Contour - 7" x 24" - white

Therapist’s Choice® Hydroculator Heat Packs (Standard 10"x12")

Description

🌊 Dive into Comfort with Moist Heat!

DEEP TISSUE HEATING - Experience the power of moist heat that penetrates deeper than dry alternatives.
FAMILY FRIENDLY DESIGN - Safe for all ages, easy to use, and travel-friendly for on-the-go relief.
VERSATILE APPLICATIONS - Perfect for treating both acute and chronic pain, ideal for post-injury recovery.
RAPID TEMPERATURE CHANGE - Feel the difference as tissue temperature adjusts quickly for immediate relief.
TRUSTED BY PROFESSIONALS - Recommended by physiotherapists and trainers for effective pain management.

The Relief Pak Moist Heat Packs (Oversize, 15" x 24") provide effective, deep tissue heating through moist heat therapy, delivering up to 30 minutes of soothing relief. Ideal for both home and clinical use, these packs are versatile, safe for all ages, and recommended by health professionals for pain management and recovery.

Have a Question? See What Others Asked

can these packs be heated in a large hot towel cabinet instead of a hydroculator?

How do you store this between uses at home? I have been told to freeze it so it stays moist and does not mold. Is that correct?

Can you use it as a cold pack?

Is this to big for shoulders?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

KSh12348

Duties & taxes incl.

Kenyastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews