VIVIDSTORM-Ofiice Presentation Tension Screen,PRO Slimline Motorized Office Presentation,Cinemal/Movie/Theater Screen,Remote Controlled Drop Down Screen,Gaming with UST Laser Projector,VMSLUST110H

The media could not be loaded.  Bought this for use with a VAVA UST projector. Best decision ever. No more 65" black hole in front of my condo view window. Projecting 86" because that's as far as the drapes will allow, but the screen can go 100". Picture quality is fantastic and the mechanism works flawlessly. What a package!!!

The screen arrived with many issues, including horizontal lines, a white line at the top right and a black spot on the left which I hadnt noticed at first. I reached out to customer service and they did not provide me with the assistance I needed.

I thought its only fair to review this AGAIN because they simply removed the previous item and all reviews etc. related. There was no reason to remake the item listing other than to fool amazon shoppers as this is the same item in varying sizes and color options as before only now they charge more?THE GOOD:The screen material is really good. I am able to watch TV during daytime with many (9 to be exact) south facing windows in my NYC living room area. There is a bit of whitewashing during early morning time when the sun is beaming in but still very watchable. Standard televisions would have glare issues in this room so the whitewashing is reasonable. I was super excited as was my wife... who really doesn't care about tech.THE BAD:1.From the first month of use, I noticed horizontal lines which many other buyers mentioned as well in the now removed amazon listing. This may be something to do with how the screen is stored in the rolled up state?2.The tension at the upper corners is not enough to keep the screen material flat... causing some really bad waving. This ruins movie experience in 16:9 especially as seen in the pictures. This too was echoed by multiple reviewers in previous listing.3.The automated rollup and drop function via the USB stick (plugged into your projector) will roll screen down when there is power on the USB port and roll up when power is no longer avail on USB port. This in theory is great... and partially in execution. The issue is the roll up command when power is removed requires a CR battery on the USB stick. This battery runs out way too quickly, within a month or so. I don't understand how as its just radio signal ping. Poor circuit design maybe?3.I reached out to the seller regarding my issues and tried to trouble shoot over the course of 4-5 months and these were the steps.a. Adjust the screen using the yellow adjustment screw/stick thing to fix tension issue. This did not help.b. Wipe the wavy parts the screen with a warm towel from the back to help the material stretch into relieve tension to adjust the wave.c. Use a clothing steamer on low setting to attempt to stretch (no hands/ no pulling, just steam form the back) the fabric into place.4. Finally, they agreed to replace the screen. However I had to send it back in the original box... I live in an NYC house. I don't keep boxes more than a week because space is not abundant. How do they expect me to get the original box back? It had to be shipped back with the original padding etc. I asked them to send me a replacement and I will send the original back in that box. That was a HARD NO. They could just charge me if I didn't return the item. Again.. small house so I'm not trying to keep an extra screen.5. COVID HIT... and that was that , supply chain, no staff. all the excesses applied here. I work in healthcare so I actually ended up working more during Covid as others got time off at home. Vivid storm stopped communication and here I am re- reviewing this so others know what they are getting themselves into.6.After 1.5 year the motor no longer responded to up a command. It is stuck in down position. The motor is self seems to want to work but it cannot drive the roller. Possibly the cogs used in the drive system is worn or stuck?Final thoughts:I built my only TV in house (because again, NYC house so not many rooms for grand TV setup) experience around this projector screen. Now it is stuck in down position blocking two windows. The wavy-ness is getting worse and I am left to find an alternative.VIVIDSTORM if you read this. Stop re-listing your items so the reviews do not stick. I will keep re-reviewing this drop down screen as long as you offer this product on Amazon. If you want me to update the review, reach out and fix the issue and I am more than glad to update a new review.Amazon, stop letting sellers re-list items to get around bad reviews. It makes you loose credibility and now walmart etc. offer 2 day shipping etc. consumers have options.

This company has a great product and amazing g Customer service. Expensive but worth the money.