Roundhill Furniture Urban Style Solid Wood Leatherette Padded Parson Chair, Off-White, Set of 2

I was somewhat apprehensive about ordering these chairs. The reviews are mixed but the photographs look pretty good so I ordered 3 sets (6 chairs in all). They all came on different days. One box was in pretty good shape, The second box was delivered in a second box with another ordered item. The interior box was in bad shape but the chairs were protected. The third box was also delivered in another box because the original box was in shambles and parts were coming out of the box (the top was completely ripped off - poor cardboard I think). And 2 legs had fallen out somewhere along the line. So I am short 2 legs which, I assume, the vendor will replace.That said all of the materials were intact (except the 2 legs) and all seem to be in good shape. All hardware was was there too. (inside the bottom of each chair seat. There are 9 Allen head bolts for each chair. An Allen wrench is included with each chair so you can install the chair without additional tools. However, if you have, or can obtain an Allen head wrench tool for your electric drill this will speed the assembly up VERY considerably.We really like the look and feel of these new chairs. They have the appearance of rich dark brown leather. And seem sturdy enough for reasonable use. The dark brown legs are uncovered stained wood. susceptible to dings but can be easily daubed with a suitable furniture stain repair stick. The chairs are a little shorter (2.5 inches) than the Parson's chairs they replace but still nice and easy to lean back on.Given the price we like them very much and we are very happy with our purchase. (If the vendor comes up with replacement legs). <smile>

Let me preface this by saying the box the chairs were delivered in was DESTROYED - and by that I mean it was wet, ripped, indented, full of holes and even MISSING pieces of cardboard - it looked like it had been thrown and had stuff stacked on it. I was less than optimistic when I arrived home to find it in that condition, in the rain, on my uncovered porch. Brought the box in, took lots of pictures "just in case" then opened it, expecting to find damaged leather at the very least. The chairs were packaged well enough that there was NO DAMAGED - they weren't even wet!There are some things you need to know if you order these chairs:1. They are narrow, these are NOT going to fit a wider frame person. I am not saying that to be mean or rude, my mother is heavy set and finds them uncomfortably narrow. If you are not comfortable in a narrow chair look elsewhere.2. The back has more of a curve to it than it appears in the picture. To me this is not a bad thing, they just look more straight backed than they are.3. All the tools and hardware you need are in the seat of the chair (the black cover is VELCRO'D on) nothing in the instructions indicates this and because of our box issues I at first thought that stuff was missing.4. Several people have indicated that one leg was short and/or the chair wobbles, if this is an issue double check that you have the seat EVEN (this may be why some people reported the holes not aligning properly as well) it is very easy to assemble the chair even with the seat off kilter - even though it looks straight, if the chair wobbles you need to adjust the seat!All in all we are quite satisfied with our purchase.

I found the chairs of high quality as they were advertised. They arrived in a timely manner but were missing 3 of the washers needed to properly install. After a trip to Lowe's it was completed, but these parts cost so little perhaps they can include extras' OR make sure they pack what is needed.

*SECOND UPDATE* It has now been 1 month since I requested replacement parts from the company with no reply after their first email. This is completely ridiculous. Today I'm filing a second complaint with the BBB. At least reply...this is legitimately the worst customer service I've ever received.*UPDATE* For three weeks, I have been trying to get replacement parts from Roundhill. Their first reply was 10 days after I sent the request, indicating I needed to contact Amazon, not them. Amazon can't provide replacement parts. It's now been three weeks, I have sent four emails, and no reply. I've filed a complaint with the BBB. Roundhill absolutely knows the furniture they made was crap and they don't care a bit.I am so disappointed! A little over two years ago, I ordered 10 of these chairs (five sets of two), and because the legs have broken on two of them (should have been a sign) I needed to re-order. I ordered one additional set to replace the two that are broken, and while I ordered the exact same product, they are so different! The chair it self sits an inch and a half lower than the others, and the "leather" is different as well. The quality doesn't seem near as nice as the ones we had ordered previously. The velcro flap on the bottom doesn't match up so one of the flaps hangs oddly. One leg is too short for the others (on both chairs) so they rock. The leather isn't stretched correctly, so there are odd places where it doesn't come together smoothly. Next time a leg breaks, I will be going elsewhere!!

ITEM IT MADE OF QUALITY MATERIAL NO ISSUES WOULD BUY AGAIN!

ok to assemble...nice chairs

I bought this set of roundhill chairs open box for $43, a seemingly amazing deal. As the old adage goes you get what you pay for. There were enough bolts to assemble 1 complete chair. On the paper form it states the parts are available but not for open box items. I just tossed the other chair as it could not be assembled without the proper bolts and my son needed a chair for his desk immediately. Disappointed with quality control. The chair itself is on the small side, perfect for a child or small adult. Not nearly as sturdy as other parsons chairs I’ve purchased for the dining room table.

These were replacements and they are exactly as described and what I wanted.Very easy assembly and are sturdy. I recommend.