Swell UK Pressure Filter Premium 15000. UV Clarifier and Garden Pond Filter. Featuring Biological and Mechanical Media with a 1 Year Guarantee

Quick delivery, easy set up, working well.

My pond was absolute pea soup and I have tried all sorts of different combinations of pumps and filter with varying degrees of success. Biggest pain being frequent cleaning. So I bought this filter and I now run the water through a uv into the filter which also has a uv light and back to the pond. After a week the algae is dead and the pond is much cleaner. Filter is simple to clean just reverse the flow and turn the handle waste water goes via a hose to the garden. For a deep clean of the sponges just take the top of and remove sponges for cleaning. This is the most effective and easily cleaned filter I have bought. And I have had a few. Worth the money.I

I made a mistake in buying this. If only the washout method was operated by a simple butterfly valve instead of having to walk down the bog garden and disconnect pipes and blanking plugs, I would have been delighted.

Have not had it long enough to clean the filters, installation was carried out by a friend who happens to be an electrician, so being in my 80's I would have found it quite difficult, it appears to be a good investment and I had spent a lot of time searching the internet and I'm sure we've made the right choice. The pond water is clear so that is an endorsement of it's efficency.

Easier to install that I'd expected, this system updated and replaced a similar, older but inferior product. Everything was soon back in operation - which was to the liking of all the wildlife attracted to the waterfall and pond that this filter serves.

I received the filter promptly via Prime. I familiarised myself with the workings and installed it in my enclosed filter housing. It worked great and I was perfectly happy with the purchase. Then after only 3 weeks, the UV stopped working, I checked it out and the problem lies with the Ballast/starter. This seems to be a very easy fix. I have now contacted the seller 3 times in an attempt to resolve the problem. I could just return it for a refund, but packing up a used filter is far more labour intensive than just replacing a small unit. As of today I have not even received an acknowledgement of receipt of my complaint, let alone a resolution. Watch this space!!!!!I have just been on to Amazon customer services talking to a robotic chat system, and have found a reply from Swell UK. Dated 24/09/21 stating the Ballast needs to be soldered😲, am I able to do this myself? If so they will replace the Ballast. This is what I asked them to do in the first place. I was only able to see that Swell, had responded when directed to the Amazon message centre! However there is no facility to reply to them, from the message centre???? What happened to a simple email? I decided, that this was turning into a bit of a nonsense, so I clicked on the "Return for full refund" option.......only to find that the item was no longer returnable as this option expired on 24/09/21. I have now ordered a new Ballast at a cost of £20.00 I will get it soldered but I will not be buying anything more from Swell UK. I didn't find much help from Amazon either. My advice based on the complete lack of satisfactory Customer Services from both Swell UK and Amazon, is, a middle finger to both.My final contribution to this review, posted 8th October 2021. I received a replacement Ballast from SWELL UK, yesterday. It too, is faulty. I am so angry words fail me!

A new filter for my pond very quick and easy just the job

Let me say from the outset that this is a good product and I am pleased with it. I had a problem when connecting the UV light to a Blagdon 5 way garden switch as it instantly blew 2 x 1A fuses. Given the power rating of the UV light, this did seem strange as there is a 7w bulb and a 250w supply. I contacted the seller to ask about the power rating of the light and was given an evasive response"Unfortunately, we are not able to advise on this, due to UK legislation (the same that prevents us from supplying these units with a plug attached), we are only able to recommend seeking advice from an electrician". To be clear I didn't ask for anything other than the power rating of the unit.I've since connected the light to a higher amperage outlet and it did not blow this time. Haven't taken the unit apart to check the UV light is actually working as I already have a higher power UV in flow system which I am happy to use.Service issues aside, filter is very effective and much better than the one it replaces. It is quite a big unit so check your dimensions