PolySync 20+ Bluetooth Speakerphone (Plantronics) - Personal Portable Speakerphone - USB-C Bluetooth Adapter - Connect to Your PC/Mac/Cell Phone - Works with Teams (Certified), Zoom & More

Great plug and play speaker. We've purchased several for work and they're portable enough to travel with and a great solution in spaces without dedicated audio or when the built-in audio technology decides not to work in the middle of a meeting. Just plug this speaker in and you're pretty much good to go.The only meeting where this wasn't sufficient was in a very large meeting room that had no soft surfaces to absorb sound, so the space was too big and echo-ey for this speaker to meet our needs. I believe there may be a way to daisy chain two together if you need to, but we mostly use it in smaller spaces, so we haven't needed to explore that option.

After watching a ton of review videos that used the actual devices to demo the sound quality, this Poly 20 device performs just as advertised, excellently.There is one downside, which is that the device doesn't perform as well when being used via the USB, but it sounds even better with Bluetooth so that's really a non-issue. The "performance issue" with using it via USB is that my phone wasn't able to noise cancel as well for some reason, could be software who knows.In any event, this has been an excellent buy and I strongly recommend it if you're looking for a solid bluetooth conference device. Picks up talking at a really good distance too, 10/10.

The red/green LEDs indicating if you are on mute or talking is awesome. Sound is great! Teams button didn’t really do anything for me. I think the one issue I’ve had is that after connecting it to a device via Bluetooth, it would randomly call out loud, even when in a meeting “Speaker disconnected from computer.” It’s extremely annoying. I basically had to select “forget device” after every time I connected it to a device. Overall awesome though. Better than my phone or computer speakers. Totally ok for taking with you on the go as well. Wouldn’t want it to be any bigger.

When I received this product and tried to use it, I was initially confused and unhappy. However, I discovered that if you're in your home office, you shouldn't keep it flat. Instead, direct the speaker towards you, and it will work like magic. I really love this product.

I've been using it for a week or two, and I really like it. I've used it with Microsoft Teams, Zoom, and Webex. With all three services, the "Mute" button is recognized so if I mute on the device it shows muted in the software client.It's hard to say how I'm sounding to others, but I haven't received any comments from others on the call.With regard to the battery, maybe it's by design but it never fully charges. I don't use it that way so it's no impediment to me.

I’m often called out on calls for speaking too softly so thought this would help. It didn’t. It’s in a drawer now not being used because it’s too late to return. Save yourself the headache, buy some ear buds.Pros:- Install was easy.- Software updates are frequent.Cons:- I’m often called out as being unclear, to the point where people are relived when I switch to the on-board system microphone.- Its ability to manage an application’s mute is unreliable. The software, when working prevents those awkward double-mute scenarios. The thing is, it doesn’t work all the time. I tried via Bluetooth, and via USB dongle. Neither seem to be good at controlling the mute at both places all the time.

I bought this due to the name of Poly and being familiar with their other products. I use this daily through out the week, and now constantly getting feedback that there is erroneous noises and unable to hear me. I am constantly switching my microphone input and it has become extremely frustrating.

I have a lot of things connected to my MacBook, so I don't like disconnecting it all if I want to take a call in another place in the house. This speakerphone was the perfect solution. The speaker and microphone quality are excellent (it is even great for music) and the battery so far has been up to the task. The Teams integration is really cool--you can even raise your hand in meetings. There was one quirk with the hangup button which I addressed in the Q&A section, but other than that the Poly Lens software works nicely as well. The speaker also looks quite a bit more aesthetically pleasing compared to some of its competitors and the carrying case is a nice bonus. It has been extremely convenient to easily take calls around the house with high audio quality and I highly recommend this speakerphone.UPDATE: So a couple weeks in, I've been able to spot some issues with this speakerphone (at least in terms of it's Microsoft Teams functions). For some reason, answering incoming teams calls only works some of the time and seems to stop working intermittently. I've fixed this SOMETIMES by restarting the speaker and the Poly Lens client, but even that doesn't work every time. Also, the Teams button works great for raising your hand in meetings (which is primarily how I use it), but the description says this button enables interaction with your calendar when you AREN'T in a meeting. I have never gotten this to work. I have also experienced a few times where the state of the buttons gets out of sync with Teams--so clicking mute actually mutes me in teams, but the light doesn't update on the device and appears that I am still un-muted. I'm still leaving 3 stars because the speaker is still great quality and the portability of the device is super convenient. I think most (if not all) of these issues are software-related, so if they can fix these, I'll bump back up to 5 stars.