Tripp Lite OMNI1500LCDT 1500VA UPS Battery Back Up AVR LCD Display 10 Outlets 120V 810W Tel & Coax Protection USB, 3 Year Warranty & $250,000 Insurance, Black

I have had one power blip since installing the USP. Work great. The unit is well built and the display has the information on it that I need. Very simple to use and replacing the batteries seem simple. I think I made the right choice. Also, I ended up contacting their service people by phone. It was a non-technical problem having to do with their account setup rejecting my PW without telling me why. The point is I was able to get to someone on their tech staff very quickly. That is a good sign if there is a problem I can actually speak to someone and get help.

Batteries died pretty much exactly at the three year mark (expected lifetime is 3-5 years, I believe). I was worried that maybe the unit itself died, but once I replaced the batteries it worked perfectly fine, and has been going for two more years now.

Tripplite is awesome. I have been twice hit by lightning (Florida) and both times they have not only replaced all their devices and/or upgraded them promptly and without argument, but also sent me checks to cover all devices plugged in as per their promised insurance meaning, to date, I have been given far more than they cost. For this reason, I have everything in the house connected to their devices. Our power fluctuates, these devices handle that issue and serve as great backups when needed. The woman I worked with there Yvonne was there for the first strike, gave me her personal contact number and helped me with the second strike as well. If you are having issues, give their support a try - somewhere there hopefully are still the same great values that helped me.

I bought three of these in May of 2024. I had a power surge in late October of 2024 and two of the three failed me and I ended up losing over $1300 worth of electronics. The company that makes these, Eaton, wanted us to pay for the return shipping, which at around 20 pounds each would have cost me nearly $100, however, I was able to talk them into sending a free return label after the conversation brought me to tears due to my loses. They did send new replacements for the two that failed. I was then instructed to jump through a lot of hoops with photos and receipts and a hand drawn diagram of where each item was plugged into the surge protectors. I complied with ALL their requests and never heard from them again. I have tried calling (multiple times) to see where my claim was in the process only to be told that they would check and call me back. I still (as of 02/19/2025) have not heard back, have had no request for additional information, and each time I call I get the same answer "they will check my claim status and call me back". This has been going on since Nov. 4th of 2024. I warn anyone who buys these, that they DO NOT back up their insurance. DO NOT BUY THESE!

The first unit I was sent was broken. No power when plugged in. I did some research and people talked about messing with the power plug components. I didn't want to void the warranty, so just contacted the seller.Got a simple print label for the return and they gave me a refund within a day or two.The second one that came works well and haven't had any issues. I'd like for my power to stay on, but it is less concerning to use electronics while the trees sway 15' each way.

Listed dimensions are WRONGTurned unit "off" thinking I was turning it "on".Details of what happened below.Instructions from the quick installation guide on page 3 :STEP 1: Plug the UPS into a properly grounded outlet.After plugging the UPS into a wall outlet, press and hold the POWER BUTTON for onesecond to turn on the UPS (See Basic Operation Section).Notes :• The UPS will not turn on automatically in the presence of live utility power.---------------------------------------Really? Notes say "UPS will not turn on automatically"? This is What actually happened below.I plugged it in and the unit turned itself on, as in, all the way on. The online icon was lit, but I was not sure because it says push on button and a beep will sound indicating it is on, this is on page 4 it says when turning the unit on it will beep once.So I pushed the button and it turned off with a beep. So I thought I "turned it on" because in the instructions it does not say the "online icon" will show indication the "unit is on".Second page of instructions same thing.Then down in a section called "optional installation" on the quick installation page 3 it does say something about the online icon indicated the unit is on.Really? Did I just turn this unit off? Thinking I turned it on? Seems so.In all the instructions on any page it says NOTHING about push "on" button and the "online icon" will show the unit is on "in the same sentence", it just says push on button and the unit will beep once.So when you plug it in, as I did, and it comes on all the way, like me you might not realize when you push the on button and it beeps you are actually "turning it off", because it beeps when turning off and turning on via the on button.Well upon further investigation etc, I realized the "online icon" indicated the unit is "ON" as that is kind of obvious it should says that when the unit is all the way on.I think most people will figure this out or with most units when you first plug it in maybe the unit does not turn itself on, actually on with the online icon lit like mine did???If you buy one of these watch to see if, when initially plugged in, it comes on, or, goes all the way on with the online icon lit like mine did.I do wish the instruction where more clear and said:To turn unit on, Push/hold center on/off button, hear short beep and see the online icon come on confirming the unit is now "ON". all in once sentence just like that.Next: To turn unit off push/hold center on/off button here short beep and the online icon will go off confirming the unit is now "OFF"----------------------------------------Second gripe: Dimensions stated in the amazon description are WRONG as of august 2022 when I purchased my unit.Hopefully some one at TRIPP LITE will read this or an amazon person will see this and fix it.Amazon description says: Item Dimensions LxWxH 19.29 x 9 x 11 inches. Upon further research I found this is the unit "box" dimensions.Actual dimensions as stated in the PDF info page: UPS Power Module Dimensions (hwd, in.) 8 x 5.75 x 15.6 - this was confirmed by me with a tape measure.When I measured the actual unit I thought I was cheated and sent a smaller unit so I began checking. The box it came in, and, it did indeed say unit size: 8 x 5.75 x 15.6. also, box did show correct part number for what I ordered.Online research did confirm, yes, 8 x 5.75 x 15.6 are the actual unit dimensions.---I clicked on the report incorrect product information link, nothing happens, no way to report this dimensional "disinformation".So off to a some what confusing and rocky start with this unit. Really hope things do not go "down hill" from here.I will report back later with updates if needed.Note: I have extensive IT and UPS experience. I have been using these things since the mid 1990's and have bought a lot of them, mostly APC brand. I have had them go bad quickly and others last literally for ever with many battery replacements.I am hoping to have a good experience with the Tripp lite brand. Aside from the confusing instructions I can not fault the unit at all so far. Though just unpacked it and plugged it in....

I saw this UPS used at my company and has lasted for more than 4 years and this was used as an extra backup for a CCTV server and network appliances. So, I bought it to replace a failed APC UPS and so far I have had about 2 brown outs and 1 trip on my my breaker box. It has held up like a champ and I didn't have to do the Usain Bolt dash to the breaker box trying to save my servers from cutting out and damaging my hard drives. I am looking to purchase another one. I wish it was possible to dim the LCD display but it is a great buy overall.