DREAMEL50 Ultra Robot Vacuum and Mop Black with Auto-Empty and Mop Self-Cleaning, Precise Obstacle Avoidance, 19,500Pa Suction, HyperStream Detangling DuoBrush

I have been an owner/user of robot vacs for years. I have a large house and usually have two robots in action each day. I have been a long time fan of Roombas in the past but this new Dreame L50 Ultra machine blows everything away that I have owned and tried. I mentioned that I have a large house. My house also has a lot of furniture, obstacles, and pets. Some of the obstacles are in hallways and there are lots of chairs like bar stools, and dining room chairs. I was skeptical that the Dreame L50 would be able to do a decent job but decided to give it a try. Wow! Call me impressed. I received it last night, downloaded the app, got it connected, filled with water and cleaner, and let it charge. Using the app, I set a schedule to run every night (after we go to bed). The robot successfully mapped AND cleaned (mopping and vacuuming) the entire floor space that it could reach on the first go. The "Clean genius" (Dreame's AI) was awesome, sensing dirty high traffic areas and applying the proper cleaning methods to make everything spotless. When we got up in the morning and inspected the floors, my wife commented that the floors were sparkling clean (and she is not easily impressed).Setup of the machine and equipment was extremely easy and fast. I had the entire thing unboxed, on the base, filled with water and cleaner, and connected to the app in about 30 minutes. I found the app easy to navigate and understand and extremely responsive. Every time I made a choice in the app, the robot almost instantly gave an audible response confirming the choice. This was also true during connection to the wifi through the app as well. The app walks you through the connection process and it worked flawlessly with no ambiguity or guess work. It also connected almost instantly. The clean and dirty water reservoirs are super easy to access and fill/empty as well. Cleanser filling was equally easy. This machine was extremely well designed and engineered (I am an aerospace engineer btw). Everything went together smoothly and I did not have a single issue with any part of the setup. Simply awesome. When I emptied the dirty water the next day I was surprised at how dirty the water was. We have the vac set up to vacuum and mop every day and will keep it that way until we start getting mostly clean waste water. At that point we plan to decrease the mopping frequency. I can't say enough about how well this machine works. Well worth the (admittedly) high price we paid. The Dreame L50 ultra has my highest recommendation.

The media could not be loaded. Update 9/21: the newest firmware is working great and the robot is still mopping! Updating my review to 5 stars because the L50 is amazing.Update: reached out to support and they were able to downgrade my software to the previous firmware and now its mopping and dispensing water correctly. Upgrading my 1 star to 3 stars until the firmwares are fixed.Original review: Giving the dream L50 ultra 1 star because currently the mop isnt dispensing water onto mop pads so essentially it is only dry mopping. The mop pads are only wet when the dock washes the mop pads then it dries up during mopping. Ive even tried mopping without the mop pads with the robot set to the highest setting (32) and there are no water droplets on the floor so i know forsure its not dispensing water. Im not sure if the mop was working before the current update (4.3.9_2759) but hopefully this is a software issue because everything else on the robot is great. For people who have already received your robot,check to see if its actually dispensing water and not only using the residual water from the mop washing.Ive reached out to support and Ill update the review if anything changes or if its fixed.

Great robot vacuum! It meets all my needs. As a pet owner, it has saved me a lot of effort, now my home stays clean every day. The setup was easy, and the cleaning is highly efficient. I’m really glad we made this upgrade, it has greatly improved our cleaning routine.

Purchased this vacuum and was really excited once it came in. Hooked up it did everything it said to do with setting it and it started cleaning and worked great. Then it had to go back to dock and charge. Well for some reason it would never go back to the dock. It tried a few times and then stopped and sent me an error message. I did all the troubleshooting tips, cleaned sensors, changed locations, reset it, did everything, and still same results. It would never dock. So I just decided to return it. I mean over a $1k vacuum it should work. So went through the return process, packed it back up, took it to local UPS and sent it off. Got notification where they received it. Then got a notification where it is going to take like 30 days to receive the refund. I am like are you serious. So I just waited, then the day I am suppose to receive the refund, I get a message that says refund can't be received. There is no damage, and it should not take that long anyways to refund the product.Spoke with amazon customer service and after a while, I was able to get a refund, but if you have a product that doesn't function at all like returning back to charger. It should not take 30 days to get refund first, and then there should not be an act of congress to make it happen. Rant over, I wouldn't recommend this product to anyone. I went with the Roborock Saros 10R Vacuum and Mop, and love it. It works 10 times better. That would be my chose.