ALEKO 20x10 ft Electric Retractable Patio Awning, Remote Control Motorized & Manual Crank, Outdoor Shade Canopy with UV-Resistant Fabric - Black Frame, Sand Beige

Assembly instructions are as bad as everyone says but watching the numerous videos on YouTube made it fairly easy. The awning itself is great and met all of my expectations.

The awning is beautiful but the remote was not included, mounting screws and bracket were missing, finally got it mounted, a-z guarantee is non existent, had to buy extra parts and pay for a replacement remote that the instructions did not program correctly..... I will never purchase from this company again, Amazon tried to replace the remote 3 times unsuccessfully....

Installation is harder than expected, I got hung up on the motor step and videos and instructions fail to show orientation clearly. Once up it works well and so far handles the wind, I would like to see a version that lets the wind pass through so I do not have to worry about it, I have it for sun, not for rain, I do not need it for both.

The very first thing that pleased me about this motorized retractable awning was how quick I received it. The instructions had some parts that were not detailed perfectly but with common sense it was easily figured out. The bracket instructions placement is important to follow. Only downfall was that I had limited space to assemble but was easy enough to assemble so got through the process ok.I would recommend this item to anyone that is looking for a retractable awning.

missing parts? yes. not much instructions? correct. our handyman was able to figure it all out.for the instructions, go to youtube. I suggest the maker of this to create detailed videos for the exact type of the awning purchased and just point to the video instead of giving wrong instructions.

I read a lot of reviews and did research on all of the types of motorized awnings, wondering what the extreme differences in materials (type of metal and fabric used), and cost. This was drastically cheaper than similar awnings, so I was a bit skeptical. I learned it had the type of metal and fabric that, from my research, were top rated. The reviews were a bit mixed, but mostly negative around the installation, not the product. Knowing that, I ordered it and hired a local contractor to install it. Without having any prior awning experience, it took my contractor two full days to assemble and install. This was still much more cost effective than purchasing the much higher priced awnings (which I would still need installed). The quality of the awning is great! It opens and closes smoothly and provides much needed shade on my full-sun back patio. Sun does not get through the fabric and therefore keeps the patio much, much cooler. I don’t keep in open in the rain, but have partially opened it when it was raining and I was grilling out. It didn’t leak or cause any sagging of the material (its important to have a downslope angle so the rain runs off). I have used my patio more in the few weeks that I’ve had this, than I have been able to the last 3 years I’ve lived here! It’s made a world of difference!

The Instructures look great. Until you go to put it on your house. It doesn't mention some parts at all and how they go. And the preinstalled arms are on the wrong ends. Also the end caps that keep the canvas in place are pathetic. One little screw that only screws in to the thin tubing to keep everything in place. They don't hold it well. Expect to spend a day or more to correctly get it Installed with 2 people. Not fun.

- The manual is horrible. it needs to be thrown away and re-done from the first to the last page.- I'm a mechanical Engineer, and you NEED to be one to figure this out by yourself.- Some of the screws are too short, luckily I actually had the right (longer) size available.- The main screws to hold this awning up on the brackets (the ones which were too short) were of a super-cheap and super-soft 4.6 quality (An Engineer or Mechanic will know what that means). I replaced them with grade 8.8 screws.- The awning only comes with concrete anchors to mount it to a wall. I had to buy my own lag screws to mount it into a 4" thick wood beam.- Some of the bolt holes to put the tubes together were misaligned, it was impossible to put the screws in. I re-drilled these holes.- The set comes with zero tools. It assumes to have a full set of metric sockets in 3 or 4 different sizes, plus actually a metric Allen wrench.- One of the three tubes that wind up the fabric was seriously dented on one side and with a 20mm sized hole on the other side "as shipped", meaning the packaging was perfectly fine. This was not transportation damage, but bad quality check. I contacted Aleko by email and through Amazon, and up to today, a week later, the replacement part has NOT been shipped yet.- About every part came dented and bent (including the pictured winding tool that's supposed to be straight), I spent a couple hours to straighten everything out while I was going along with installation.Summary: Bad quality, bad engineering, bad workmanship, and a customer service department that is friendly and polite, but not helpful.

Nous voulions nous cacher du soleil et êtres à l'abris de petite pluie.Tendance à bouger beaucoup lorsque qu'il y a des petits vents.Pour l'assemblage de la toile les instructions ne spécifiait pas la grosseur du cordon à utiliser pour chacune des parties. Il a fallut faire des essais pour trouver et pour la partie avant de la toile rien ne dit qu'elle sensé poser celle ci. C'est après avoir visualisé le résultat que j'ai bien vue que ça ne fonctionnait pas. La partie avant était posé à l'envers et aurait empêché l'eau de descendre.

Rona had us jump through hoops for the same awning. Pay for FedEx and duties. Git this from Amazon the next day, no hassles.

Had to pay a contractor to install, he was not a happy man, he said the instructions were insufficient and hard to understand.

Works great with wind sensor to keep wind from damaging.

Not installed as yet…..but very satisfied