Quoya Smart Curtains System, Electric Curtain track with Automated Rail Motor with App, Voice, Remote Control 【up to 7.2M- Motorised and adjustable tracks】 WiFi Motor compatible with Alexa

I have now purchased 3 of these. They are easy to install and it’s an amazing product. You can open the curtains to one side or open the curtains parting in the middle by just a press of a button or by telling Alexa.I had trouble with one of the motor’s jerking when it was opening and closing. I message the manufacturer and showed them the video on WhatsApp and they answered me right away and even sent me a new motor. Now it’s running smoothly. They took the effort in replying and helping me even during the Christmas holiday.Do not hesitate buying this product. It’s the only product in the market that can automatically open to one side. You can use the remote that comes with the product or integrate it with Alexa without any problems. You get what you paid for. The other products in the market is just not as well made. Don’t waste your time with the other products.When installing watch the videos online and it will give you step by step instructions. Just follow them closely.

This system is quiet, reliable and solidly built. I bought the 16 foot size, for a fairly heavy curtain, and was concerned it might not handle the weight, and I am very pleased. It is made of thick aluminum, with strong connectors between track segments. The motor, track bands, hangers are well made and strong. The assembly was not intuitive, but they provided a number of video instruction links which were clear. All hardware was provided however because my curtains are 16 feet long, it was short some hangers which were not available for this model thru Amazon. I emailed the company and they sent me more hangers free.The price is great compared to the alternatives. Delivery time was short (I had to wait anyway until my wife was out of town to put it up). I assembled and mounted the whole thing myself, but I recommend having an assistant to make it easier. Overall, a fun project, and great result at an excellent price!

Ich war begeistert von der Qualität. Auch wenn der zusammenbau etwas Zeit in Anspruch nimmt, lohnt es sich. Die Erklär-Videos sind sehr präzise. Es ist alles dabei, was benötigt wird.Die Funktion ist super. Sowohl mechanisch, mit Fernbedienung oder per Alexa lässt sich die Gardinenschiene steuern.

3 rideaux motorisés et connectés fonctionnent parfaitement.Le fournisseur est accessible et renseigne très bien.

The rail, the motor, the mounting system and the general build quality and ingenuity of installation is all top notch.In the box you get:1x Motor1x Remote control & wall mountVarious sticky pads for mount5x Wall Brackets (combine with ceiling brackets to make an angled wall mount)5x Ceiling brackets2x Drive beltsThe Rail is in segments of various lengths. To get the length required join the segments using the Allen screws (Allen key provided).If you need a shorter length rail you will need to cut a segment shorter, which is easily done with a decent metal hack saw saw - I don’t recommend a junior hack saw or chop saw with metal capable blade and reasonably fine teeth.Bay window?You can’t bend the rail - it’s a “rigid rail system”, and it’s wider than it is deep, so bending it really isn’t possible (you’d need to bend it on its width, which would be ridiculously difficult / impossible). I imagine someone reading this will say they could bend it, but it’s not how it’s “supposed to work” and you’d invalidate any warranty if you tried, so I wouldn’t bother and there are simpler way to achieve this anyway:3 window bay: pre-defined angles are available, just buy two and you’re away.5 window bay: you need to cut your own angles into the rail because they don’t sell per-made ones (I asked).As long as you cut your angles accurately and cleanly, so your hooks glide easily round the angled corners, the rail will work just fine.Tip for 5 bay windows: I got some 2x2 lengths of wood and cut them to match my 5 bay window ledge. So I literally copied the angles off the inside ledge onto the wood and them to make a replica I could use as template. I cut my rail to these same angles and mounted my rail onto the wooden template.Doing it this way, while a bit time consuming, could test my rail angles worked. As it was a full sized replica I could cut the belt and test the motor pulling the hooks too, so it’s worth doing, especially if you’re not someone who does a lot of DIY and isn’t used to doing precise work like this.So what’s GREAT about this system?1. Almost silent: my dogs, don’t even seem to hear this new rail in operation. When it activates they don’t even acknowledge it! By contrast, the 8+ years old, self-close system I had previously would drive my dogs insane, making them bark and run around like lunatics.2. Build quality: The motor is a beauty. It’s heavy with a fully metal casing and it’s exceptionally quiet in operation. The motor houses the wifi gear, the reset button, the wifi antenna and a captive mains lead of approx. 250cm long.The rail: beautiful quality, very sturdy and if mounted correctly and not abused, it won’t ever come down.Warranty covers the motor for THREE years - the rail and hooks shouldn’t break under normal use, so a one year warranty is ample.Spare parts (including motors, rail segments, belts and hooks) are lol available.Interesting note: I looked a many different rails before buying one and I noticed that they are STRIKINGLY similar; so much so, I suspect there may be one place manufacturing them and other companies just badge them up and flash their own firmware / make an app for smart control. I can’t prove this, but look for yourself: there’s a system for FOUR TIMES the price and it’s identical, apart from branding. If that’s true, this rail is even better value for money that I initially thought.Control for curtains:You have four “usual” ways to operate your curtains, plus several other options of you’re into home automation.1. Remote Control2. Tuya Smart Life App3. Manual (like normal curtains)4. Voice / Smart Home / Other1. Remote Control (provided): a cream / beige coloured, slim line, smart looking, 3 button controller:The buttons are:1. open 2. close 3. pause.The remote is supplied with a wall mounting bracket, so you don’t lose it; there are 2 supplied options for attaching the bracket to the wall:1. 3M sticky tape2. screws & plugsUsing the remote is easy. It works straight from the box (you supply the batteries - 2x AAAs). I found the remote operation a little odd at first because it didn’t do what I expected, but it does make sense when you get used to it.To open or close the curtains you press the open or close button. This starts the curtains moving.If you want them fully open / closed, just press the appropriate button and let them do their thing.If you want to stop the curtains part way, you start them off opening / closing, then press PAUSE when they are in the position you want them.2. The Tuya Smart Life App:A. Download the app for Android or Apple and paid your curtain motor by following the (only decent set of) instructions provided.B. You can drag the little sliders to open or close the curtains wherever you want, which is very intuitive and useful.In the app there are also some options for closing at dusk or at sunset (sunset tends to close while it’s still light, dusk is usually when it’s dark). You can set up various timers in the app, pair with Alexa or GoogleVoice assistants and all kinds of other stuff. It’s impressive and easy to use and operating curtains while away from home is easy to do.The app also performs a very useful function if you happen to have the buttons reverse, so open is close and close is open….THE APP PAUSE BUTTON & Switching the OPENING / CLOSING buttons around.Why would you want to switch the open and close buttons?Some people build the rail and find that Close is Open and Open is Close.While it may not bother you if you exclusively use the remote control unit, you will find that the app / timers / scenes / smart home operation it will all be reversed whichwill cause you problems.To switch the open / close function buttons you need the Tuya Smart Life App installed (I believe you do anyway).In the App:PRESS AND HOLD THE PAUSE ICON FOR A FEW SECONDS.A message will flash up telling you the directions are reversed.Simple as that - you don’t need to rebuild the rail or anything complex or cumbersome, just press and hold pause in the app. There may be a way to do this from the remote unit but I haven’t tried it so I don’t know.3. Manual operationSay you don’t have your phone to hand and haven’t set up voice and your remote isn’t handy. Or maybe someone doesn’t realise you have smart curtains and just wants to open or close the curtains and doesn’t understand that you need a remote or an app…If you gently pull the curtains, just as you would if you wanted to open them by hand (not like a lunatic or someone with no fine motor control - like a normal human with a brain) the motor sense this and sets off the automation. Gently pulling the curtains will set them in motion opening or closing and stopping when fully open or closed.I’ve tried this over 10 times personally and so have my kids. So far (this rail has been up just over a month at time of writing) it has worked 100% of the time. It only takes a gentle pull in the appropriate direction: You have to move the curtains about 3cm before they will set off.If you yank at your curtains or try to drag them along faster than they are designed to move, you will break them.4. Voice / smart home / otherI never use voice operated anything because, personally, I find it cumbersome and pretty useless. Never tried it, can’t comment.Smart home - with Home Assistant it’s great. I’ve set up a few “close curtains / the lights on” scenes and “if temp outdoor < 3c then close curtains “. They work great and Smart Life is a HACS integration in Hassio / Home Assistant so it’s easy to set up.How fast do they open / close?My curtains take approx 11 seconds to fully open or close. That’s when I use the remote or the app.The window in this case is 280cm wide and the curtains have to close over a 210cm gap.So works out as (roughly, rounding it) 20cm per second - which is pretty quick.I can’t honestly imagine and real life situation where you’d need a faster closing time than 20cm/s… maybe if you’re a vampire and there’s and unexpected sunrise?If you genuinely do need curtains that close faster, if recommend a pneumatic security screen, like they in banks: I believe they can close a 1m gap in under a second…Mains leads: some reviews says it’s a 90cm lead but mine is 250cm.The lead is captive in the motor so unless you dismantle it and swap it, you need an extension lead or a socket on the wall near the curtains.What’s bad: The Instructions! What a crappy, poorly thought out set of instructions these are!Utterly garbage and worthless: frustrating, annoying and pointless.Annoyingly, once you inderstand how to set the rail up, you realise there’s NO NEED at all for these instructions to be so bad! I suspect the designer, or someone who’d built a thousand of these things, created the instructions as an afterthought. The pairing instructions are great, but the buildtutorial is utterly useless.To Quoya: please create a better instruction / guide. It’s not difficult.1. Write out the instructions step by step.2. Try following them yourself, as written. Change anything that’s wrong or not clear.3. Give your instructions to someone who has NEVER seen or used the product and watch them as they follow your guide.4. Change anything that is wrong or misleading and take feedback from the tester.5. Repeat steps 4 and 5 until someone who’s NEVER seen or used the product and assemble it FIRST TIME without help.Done right, decent instructions can change a mediocre product into a brilliant one. Done wrong, they can make a brilliant product into an utter failure no one wants to use.What’s wrong with the instructions?For a start, there barely are any! The few that exist are badly executed drawings that don’t show anything useful and just aren’t clear.They try to rectify this with several videos with truly AWFUL, looping music, which is irritating as hell when you’re trying to concentrate.Also the videos have NO COMMENTARY - just a video of someone building a rail and pointing at things like a Mime! It would be funny if it weren’t their only method of instruction.I watched all their videos several times, but without a voice-over I found it impossible to understand what was happening on screen most of the time. The other tragic decision was to put these videos on YouTube! So you get adverts popping up constantly which, when you’re trying to follow a guide, is REALLY IRRITATING.Why are there no voice instructions? You can’t watch a screen and work with your hands and look at the rail at the same time!If having multiple languages was too expensive, so then in English - which is near Universal now anyway (I’m Italian and I read and write English fine, so do all my friends).The instructions let this product so massively I honestly believe they hinder it’s adoption. It’s so well made, beautifully packaged, very strong, resilient to damage; the motor and rail are gorgeous and the fully metal construction; the drive belt system - everything is just so very clever and well done that honestly, the instructions are bafflingly bad. This is another reason I think it’s made by one company and branded by others who create their own guides and software… Gliss would not (I hope) have such naff instruction as these.Instructions aside, it’s great value for money.To build this thing, I’d advise looking for a YouTuber who’s done their own video - watch that instead. That’s what I did in the end. As I say, once you do it, you’ll see that it’s so easy, you don’t really need the guide at all if you have a second one to build, it actually very simple, ironically.Tech Support:Their support email IS very good and they respond quickly. While advice is mostly accurate, I recommend that if you do ask for help, word your question as clearly and precisely as possible using the least number of words and leave out everything irrelevant to the question.Why?I will show you. I asked support, “how can I stop my curtain tops looking bumpy and raggedy? I only have 7 hooks per curtain as recommended in the guide, but they bunch up and look untidy. Would a wave system help? My curtains are pencil pleat and I don’t know if wave is better”.I asked this because I knew that if I used more hooks (they give you 10 per curtain) my curtains would not open fully: they take up space in the rail and obviously stop to curtain being able to open into that used space.Anyway, that was my question.Their answer: “more hooks are available from the site if you’d like to order more for the rail. You don’t need wave if you have pencil pleat already”.As you see, this isn’t a very useful answer. I wanted to know tips on tidying the tops of my pencil pleat curtains and if I could use wave. All I found out was that I could buy hooks.I never did get a useful answer but I made the rail a little longer and added more hooks to give extra support and that worked ok.So be careful when you ask a question and don’t give detail that isn’t relevant or which can be misunderstood. If you do that their answers will be more useful.