S**W
Do not like
One of my 3 trackers has stopped charging and the other 2 are slowly losing charge capability.
J**.
Good customer service
UPDATE: customer service has been very helpful in replacing units and troubleshooting. I have been very busy and they have been following up and working with me to see if we can figure out what was going on.Old review: Disappointed. Every time I’ve ever looked at this it’s disconnected with no support on why or how to reconnect the guardian. There should be clickable suggestions on what to do when it drops. The second it’s disconnected I should be notified instead of when I’m trying to use it
A**R
I'm concerned that my pet modules turn off during the day
I purchased 3 pet modules for my 3 dogs. I ultimately decided on this product as it will allow me to track all 3 dogs and I don't have to pay a regular subscription fee. However, I'm not super impressed with it up to this point. First off the amount of notifications I was receiving in a 10 minute span was about to drive me crazy - notifications for a gold medal for achieving a walking goal, notifications for congratulations on setting up a virtual fence, notifications when my phone was in my pocket & I left the guardian on the countertop and I got too far away, notifications when my guardian was back in range of my phone, notifications when my dog was outside of the virtual fence, notifications when my dog was back inside the virtual fence, etc... so I turned off all notifications. I like to keep on my live tracking as that's why I purchased the devices, to track my pet's location. This does significantly wear down my battery but I pretty much charge the pet modules about every other day which I really don't mind. The big problem I'm having is I'll turn on the pet modules once charged, attach them back to the collar, and by the time we go outside for a potty break (anywhere from 2 to 4 hours later) all 3 pet modules are showing as "turned off" in my app. This is a huge concern as I'm worried if my pet does wander off, will the pet module turn off on its own before I can find him?
C**Y
High Priced, Querky and Battery Issues - If Improved... Maybe The Next Version.
I used the 3 pack for our 3 dogs. Initially, the units seemed good and we were excited. Within weeks, the batteries on the Main FOB and collars for the dogs varied too great. Connections dropped, too often to count on and when disconnected, took too long to reconnect (and not battery related). Then they were not useful. Software updates did not install consistently and this increase negatively impacted the quality ans usage. Maybe the next version will be better, fixed? Time will tell.
J**R
So far this is a great product with one downfall.
I love this. I don't have to pay monthly fees to a cell phone company, but because of that I have to carry the little pocket locator for the human to wear so it can talk to the dog locators. (Phone talks to human locator via bluetooth, human locator talks to dog locators over a radio signal) When close by the dog locators talk to the phone via bluetooth as well. The one downfall, is that the magnetic charging connector, doesn't always make connection, so when you go to grab them and put them on your pets, you find out that one or more did not charge the night before. Just make sure they are charging or you might be surprised when you go to use them.
L**U
Don't waste your money
I bought the 3 pet, 1 wouldn't pair, spent 4 days with customer service and finally am sending it back. Directions are not very good either but lack of service at the beginning, I can't imagine follow up service
A**N
Found my cat.
Cannot use it on 2 smart phones at same time. Otherwise it works good. Be prepared to lose power quickly.
K**
For mid size and big dogs only - no cats
This shows it is for cats. This thing is too big for even a Maine coon cat which is huge. I’m sure it’s great for dogs, but so not buy this for a cat.
Trustpilot
1 day ago
3 weeks ago