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Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: Read body language Develop skills for couples communication Negotiate and resolve conflicts Communicate with family members Handle group interactions Talk to children Master public speaking Prepare for job interviews This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you’re not able to read your conversation partner’s body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video—all the skills you need to thrive in the digital age. Review: Even better than 30 years ago! - Many years ago I read this book from beginning to end. It has given me a host off useful awareness and tools which I have not only used throughout the years but also shared with friends and clients. When I lent my old dog-eared copy to a friend he was apparently so enthusiastic about it that he ordered the latest, updated copy. I, in turn saw all the new stuff and ordered my own updated copy. It does not disappoint. On the contrary, it is even better than before. No wonder, because the authors, like me, have aged and with age comes wisdom and insight( if all goes well). That is actually one of the good things about aging ;-) I have revisited the chapters on Listening, Self Disclosure, Fair Fighting and Negotiating. I find the approaches and examples described still very helpful in my day-to-day life. I realize I am far from perfect in my own communications with others. I highly recommend this book for all who want to communicate consciously and effectively with colleagues, clients, family, friends and lovers. Messages: The Communication Skills Book Review: LIfe changer - I didn't just read this book, I took the time to really listen to it. Unlike many other "self-help" books, this one is actually interactive. I read the first or second edition 5 years ago and still pick up a copy from time to time to give it away as gifts. If you follow the exercises and are wiling to challenge yourself to what seems like really easy to grasp ideas, then you're in for a treat. My favorite section was short, but provided me with enough information to understand body language like I've never done before. In fact, I even used this book to create my own exercises for influencing co-workers...and even to pick up women!
| Best Sellers Rank | #119,539 in Books ( See Top 100 in Books ) #49 in Communication Reference (Books) #366 in Communication & Social Skills (Books) #403 in Interpersonal Relations (Books) |
| Customer Reviews | 4.6 out of 5 stars 432 Reviews |
Y**T
Even better than 30 years ago!
Many years ago I read this book from beginning to end. It has given me a host off useful awareness and tools which I have not only used throughout the years but also shared with friends and clients. When I lent my old dog-eared copy to a friend he was apparently so enthusiastic about it that he ordered the latest, updated copy. I, in turn saw all the new stuff and ordered my own updated copy. It does not disappoint. On the contrary, it is even better than before. No wonder, because the authors, like me, have aged and with age comes wisdom and insight( if all goes well). That is actually one of the good things about aging ;-) I have revisited the chapters on Listening, Self Disclosure, Fair Fighting and Negotiating. I find the approaches and examples described still very helpful in my day-to-day life. I realize I am far from perfect in my own communications with others. I highly recommend this book for all who want to communicate consciously and effectively with colleagues, clients, family, friends and lovers. Messages: The Communication Skills Book
A**R
LIfe changer
I didn't just read this book, I took the time to really listen to it. Unlike many other "self-help" books, this one is actually interactive. I read the first or second edition 5 years ago and still pick up a copy from time to time to give it away as gifts. If you follow the exercises and are wiling to challenge yourself to what seems like really easy to grasp ideas, then you're in for a treat. My favorite section was short, but provided me with enough information to understand body language like I've never done before. In fact, I even used this book to create my own exercises for influencing co-workers...and even to pick up women!
R**K
It’s what I asked for!
It’s a better than good book. The order came on time or as promised. The is a 4th ed. for a few dollars more. I’ve been reading this text since the 2nd. Ed. It’s truly helpful.
P**Y
Immediately useful book on building communication skills!
This is an immediately useful book on improving your communication skills. Step-by-step directions are given to build the following skills: how to listen, understanding body language, uncovering hidden agendas, developing assertiveness and negotiating skills, making speeches, and more. Additional worksheets and information be accessed online. I highly recommend this book. Please mark if you find my review helpful. Thank you so much!
R**F
Excellent communication skills book
This is an excellent twchnical book that breaks down communication from a complex web of interaction to simple strands to practice. Coupled with Deborah Tannen's works on comunication, this is an excellent tool for improving communication skills.
K**S
Love this book
I provide leadership training for my employer. This book is excellent to provide an overview and refresher of contact for a training. Lots of really good information in here. I refer it for my trainees all the time.
Y**E
In a pinch...
The basics, but some scenarios that won't feel appropriate for everyone. There are better options, but for simple, straightforward foundation, this will suffice in a pinch - especially if the teacher is knowledgeable enough to know where to emphasize and where to gloss over. .
D**A
I highly recommend this book for anyone wishing to improve communication
I highly recommend this book for anyone wishing to improve communication. It's easy to read and the chapters are well organized so one doesn't need to read the book from cover to cover.
L**A
Amazing
I did not finish reading yet....in the middle and I love it. I learned so much esp about listening and when to speak up and how and what intensity. One quote I particularly love...(thier are more) >It's paradoxical but true that you know yourself to the extent that you are known.> Really easy to read.
J**S
Un gran libro para mejorar nuestra opinión
Gran libro que, si nos lo tomamos en serio, puede ayudarnos en el trabajo y en nuestras relaciones personales
は**ら
本が汚い
新品購入したが、本が汚い。 対応も悪い 二度と買わない
D**Z
Best book to that topic
Easy to understand und to transform Info life. Great help to understand nach other much better. Many good exercices to practise.
G**N
Great book - a constant recommendation
This book is one that I recommend to friends and acquaintances
Trustpilot
2 weeks ago
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