Where can i buy replacement nozzles?

Hi there, Here is the link of the replacement tips: https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp If you need to know more information about water dential pik, welcome to contact us via this way : - "Your Account"> "Your Orders " > Find your order and click on "Contact Seller We will try our best to solve the issue. Bitvae

Where can I buy replacement nozzles for this water flosser?

Hi there, You can buy replacement nozzles for the water pik directly from this link : https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp Bitvae

How do I stop the water coming out the three holes on the back? Water goes everywhere!

Hi there, The small hole at the back of the water flosser is designed to act as a drain. This hole prevents the body of the floss from getting wet with water and it can improve the life of the water floss. When the nozzle is not fully inserted into the hole at the top of the handle, water will spray through the small holes. Always make sure that the nozzle is installed correctly. If you have any other questions or need additional assistance with your water flosser you can contact us as follows: - On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support" We will do our best to solve this problem as soon as possible. Bitvae Support Team

Why is it so hard to contact bitvae about product lost?

Hi here, We will respond to customer contacts within 24 hours. We provide a 12-month warranty on the water flosser and you can contact us in any of these ways: -Via email to support@bitvae.com - On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support" We will do our best to solve this problem as soon as possible. Bitvae Support Team

Desertcart Logo

Deliver to Kenya

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Elevate your smile game—floss smarter, not harder!

SAFE SMART - Designed with safety warnings to keep your health first
EFFORTLESS PORTABILITY - Compact and lightweight at just 381g, perfect for busy lifestyles
SPLASH PROOF CONFIDENCE - Waterproof design means worry-free use in any setting
SLEEK FROST WHITE FINISH - Modern aesthetic that complements your professional vibe
FREEDOM TO FLOSS ANYWHERE - Cordless and rechargeable for on-the-go oral care

The Bitvae Water Flosser WH is a cordless, rechargeable, and waterproof oral care device weighing only 381 grams. Its compact design and sleek frost white finish make it ideal for professionals seeking effective, portable dental hygiene solutions without compromising style or convenience.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

View all Trustpilot reviews

Package Dimensions	22.3 x 9.6 x 6.71 cm; 381 g
Color	Frost White
Material Type	Plastic, Rubber
Special Features	Cordless, Rechargeable, Waterproof, Rechargeable

Bitvae Water Flosser WH

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions