Do you need a new salt pod each time you use it, I am trying to tigger the dayle cost, looks like to me about .38 cents a us, is that right

This response is from RhinoSystems, the manufacturer of Naväge Nasal Care. Great question! Yes, a genuine, new SaltPod is needed for each irrigation cycle. Naväge is designed for safety, effectiveness, purity, convenience, and affordability: Safety and Effectiveness: Having a correctly formulated nose rinse is the key to a great irrigation experience. Sensitive tissue lines the inside of the nose and exposing it to water that doesn’t have just the right amount of salt can cause painful burning and even injury. That’s the beauty of the Naväge SaltPod! Because it is precisely formulated, there’s no burning and stinging, just the refreshing experience that comes with moisturizing and flushing the nasal passages. Purity: Naväge SaltPod capsules contain two ingredients: salt and water. There are no drugs. The salt is pharmaceutical grade, containing 99.99% sodium chloride with zero additives and fillers. (For comparison, table salt is about 98% sodium chloride and 2% additives, including iodine, sodium aluminosilicate, magnesium carbonate and other impurities.) The water is purified with carbon filtration, double deionization, ultra-violet (UV) sterilization, and a sub-micron finishing filter. The result is super-pure H2O. Convenience: The SaltPod capsule contains saline concentrate – not salt crystals – and it mixes instantly. So there’s no more measuring; no more salt spills; no more mess. Just pop in a SaltPod and Naväge does the rest! Affordability: SaltPod capsules cost less than 33 cents each when purchased with a quantity discount. One-a-day use amounts to less than $10 per month for an easy to use, drug-free approach to improved nose-breathing and superior nasal health. Please let me know how I can be of further assistance. You can contact us directly by replying to this email or by calling (800) 203-6400 from 8:30 a.m.-5:30 p.m., M-F, Eastern Time. We’re here to help! Best regards, Brittany

Can you switch which side the water goes in and which side it gets sucked out? I'd like the ability to do it both ways.

This response is from RhinoSystems, the manufacturer of Naväge Nasal Care. Great question! The way nasal irrigation works is that the entire nasal cavity is cleansed, flushed, and moisturized during a single irrigation cycle. One side of the nasal cavity is cleaned as the rinse flows into it; the other side as the rinse flows out of it. The beauty of Naväge is that it's so easy to change the direction of flow, either from left-to-right, or from right-to-left. The nasal dock rotates freely in both directions as shown in the picture below. When you rotate the nasal dock 180 degrees, the saline will flow in the opposite direction. This can make a significant difference with respect to the ease of flow and speed of an irrigation cycle. The direction that works easiest and fastest for you will depend on your own personal nasal anatomy. There are arrows on the nasal dock posts that indicate the direction of saline flow, one pointing “IN” and the other pointing “OUT." We recommend that for best results you change the direction of flow on a regular basis. Even though most users find that Naväge flows faster in one direction than the other, the best practice is to reverse direction every week or so. We sincerely appreciate your business and want you to have the best possible Naväge experience, so please let me know how I can be of further assistance. You can contact us directly by calling (800) 203-6400 from 8:30 a.m.-5:30 p.m., M-F, Eastern Time. We’re here to help! Best regards, Brittany

I can't find how this actually works. Does water go in one nostril and out the other? I'm just curious how the water gets in and out.

Here's how it works: Saline enters the nose through one nostril, flows to the back of one side of the nasal cavity, makes a U-turn at the posterior margin of the nasal septum (that's the gap between the rear edge of the nasal septum and the rear wall of the nasal cavity), flows back through the other side of the nasal cavity to the front of the nose, and then out the other nostril. In short: in one nostril, around the back of the nose, and out the other nostril. And for most people, that all takes place in 15 to 30 seconds!

How would I clean and sanitize this unit after each use? Thank you.

Hi Kitka. This reply is from RhinoSystems. We're the manufacturer of Naväge. The following cleaning instructions can also be found in the Owner's Manual and on our navage.com website.Naväge® Nose Cleaner cleaning instructions - Do's and Don'tsAfter each use, DO:* Do clean the upper and lower tanks, nose pillows, and nasal dock. Simply detach them from the white center module, and wash them using anti-bacterial dishwashing soap or a solution of one-half white vinegar and one-half water.* Do clean the center module by wiping it with a cloth damp with anti-bacterial soap or vinegar and water; it is not waterproof.* Do rinse the crushing chamber lid under hot water. This will melt away any dried salt crystals.* Do rinse the drain pull by lifting it up and running it under hot water to allow the water to run through it. DON'TS:* Don't place the Naväge Nose Cleaner in a dishwasher. It is not dishwasher safe. Exposing the tanks to dishwasher heat may warp and prevent them from sealing to the center module. Running the Nose Cleaner through a dishwasher voids the warranty and will likely damage the device. * Don't rinse the underside of the white center module with running water, as this may damage the pump. Instead, wipe it with a damp cloth.If you would like to discuss this further, please call us at (800) 248-7550 from 9 to 5, M-F eastern time, or send an email to support@navage.com. We have knowledgeable product specialists who use Naväge every day themselves, and they are eager to answer questions and resolve issues immediately. All of our products are 100% fully warrantied and we guarantee our customers complete satisfaction. We're here to help!

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