Win 10 connection via epos 660 dongle is not reliable. it must turn on/off to reconnect a dropped audio. how to stop the dropped audio?

This is a pretty easy Fix. 1.) Remove the dongle from your PC. Then go to the Sennheiser Website and download an application called Epos CONNECT; after it downloads, restart your computer. 2.) Restart your computer-connected dongle and hit update on the EPOS CONNECT; it will continue loosely letting you Know an update is available, just a quick check for updates.

does it support full duplex audio ?

Yes, EPOS | SENNHEISER Adapt 660 supports full-duplex audio. Our listing: https://amzn.to/377pmFb

Is there a touch pad on the left earpad as well?

EPOS | SENNHEISER Adapt 660 touchpad or touch controls is on the right ear cup only. This headset has 4 adaptive ANC mic system that monitors your environment and adjusts noise reduction indoors while reducing wind noise outdoors. You can switch between your devices with multi-point connectivity via Bluetooth® to mobile and softphone simultaneously. Our listing: https://amzn.to/3NHKoOT

Headset come with btd 800 usb-c bluetooth dongle?

Mine came with a BTD 800 USB dongle, but it was not usb-c. It was usb a.

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EPOS Adapt 660 (1000200) - Dual-Sided, Dual-Connectivity, Wireless, Bluetooth, Adaptive ANC Over-Ear Headset | for Desk/Cell Phone & Softphone | Teams Certified (Black)

EPOS Adapt 660 (1000200) - Dual-Sided, Dual-Connectivity, Wireless, Bluetooth, Adaptive ANC Over-Ear Headset | for Desk/Cell Phone & Softphone | Teams Certified (Black)

Product ID: 731980197

Details

Brand
EPOS
Colour
Black
Ear Placement
Over Ear
Form Factor
Over Ear
Impedance
46 Ohms

🎧Adaptive ANC tech

🔋30h battery life

🔗Dual Bluetooth connectivity

Description

🎧 Elevate your workday with crystal-clear calls and adaptive silence — never miss a beat!

AI POWERED ADAPTIVE ANC - Four smart microphones dynamically reduce noise, even cutting wind sounds outdoors.
CERTIFIED FOR MICROSOFT TEAMS - Instant collaboration with a dedicated Teams button and UC-optimized audio clarity.
ALL DAY COMFORT PREMIUM SOUND - Lightweight over-ear design with personalized stereo sound to keep you focused.
ALEXA VOICE ASSISTANT INTEGRATION - Stay organized hands-free with built-in Alexa for scheduling and reminders.
SEAMLESS DUAL DEVICE CONNECTIVITY - Switch effortlessly between your PC and mobile for uninterrupted workflow.

The EPOS ADAPT 660 is a professional-grade wireless over-ear headset featuring 30 hours of battery life, advanced AI-driven adaptive active noise cancellation, and dual Bluetooth connectivity for seamless switching between devices. Certified for Microsoft Teams and integrated with Alexa voice control, it’s designed to boost productivity and focus in any work environment, from open offices to remote settings.

Specifications

ASIN	B08BN3T2NJ
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Planar Magnetic Driver
Battery Average Life	30 Hours
Best Sellers Rank	#669,391 in Electronics ( See Top 100 in Electronics ) #1,218 in Over-Ear Headphones
Bluetooth Range	10 Metres
Box Contents	ADAPT 660 headset, BTD 800 dongle, USB-A cable with micro-USB connector, audio cable (2.5 mm and 3.5 mm jack plugs), carry case, safety guide, compliance sheet
Brand Name	EPOS
Cable Features	Without Cable
Carrying Case Color	Black
Colour	Black
Compatible Devices	Computers, Unified Communications Platforms
Control Method	Voice
Control Type	Voice Control
Controller Type	Voice Control
Customer Package Type	FFP
Customer Reviews	3.8 3.8 out of 5 stars (67)
Earpiece Shape	over_ear
Enclosure Material	Plastic
Frequency Range	68000 Hz
Frequency Response	68000 Hz
Headphone Form Factor	Over Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	Over Ear
Impedance Unit of Measure	46 Ohms
Is Autographed	No
Item Type Name	Over-ear, double-sided headset
Item Weight Unit of Measure	8 Ounces
Manufacturer	EPOS
Model Name	ADAPT 660 AMC
Model Number	1000200
Network Connectivity Technology	Wireless
Noise Control	Adaptive Noise Cancellation
Number of Items	1
Product Features	over-ear
Specific Uses For Product	Remote Work/Mobile
Style Name	Bluetooth Headset
Theme	Business/Work
UPC	840064400015
Unit Count	1.0 Count
Warranty Description	2 Year Manufacturer
Water Resistance Level	Waterproof
Wireless Technology Type	Bluetooth

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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