ADVANING MA1210-A100H2 Luxury Series, Premium Quality Retractable Patio Awning, 100% Solution Dyed European Acrylic Fabric Easy UV Sunshade with Manual Hand Crank, 12' x 10', Khaki

I spent a great deal of time researching before making the decision to purchase this awning. I seriously considering purchase from a "nationally known" seller Su*****r awnings BUT they were almost twice as costly. Having never purchase an item this big, heavy, bulky and unusually shaped online I did have doubts. There were unexpected shippings delays that caused several weeks of false starts. HOWEVER, when it did FINALLY arrive it was EXTREMELY well packed and packaged and the awning was un-scathed. The 2 delivery men struggled a bit but the wrangled it off the truck and into my garage. I had cleared a temporary space for it. It took several hours to inspect and unpack. There were a set of bolts missing. I had purchased an awning that calls for 5 mounting brackets, concrete expansion bolts were ONLY supplied for 3.This leads me into one of the absolute BEST aspects of purchasing from ADVANING AWNING. Namely the exceptional support in general and the Customs service rep Jesse in particular. In many many instances he was available REALTIME with ACTIONABLE HELPFUL suggestion, from real world experience, he proved to be a very valuable resource who was always professional, patient, precise.My installation experiences below are just that they are not directions or suggestions, YOUR MILAGE MAY VARY.REVIEW the install video supplied by ADVANING several time and then twice more it offers precise steps to follow for PREPARATION, assemble all the tools in advance and check them for proper function.In my case i purchased a hammer drill on AMAZON (Dong Cheng DZJ05-13) For a very reasonable price. Trying to drill into concrete (10 holes @ 2 holes per bracket) with a conventional drill is EXTREMELY time consuming and very frustrating. IT WAS EXTREMELY important to select a high quality 1/2 inch masonry bit (also purchased on AMAZON). Wiggling the bit may help get the expansion bolts into the desired holes, it needs to fit VERY SUNGLY.2 bolts were damaged by me on install and I need 2 bolts quickly and purchased them from HD, I strongly suggest to use EXACTLY and ONLY the expansion bolts supplied by ADVANING, EVEN if it delays the project.After the caulk like was snapped and the 10 holes drilled and the bolts insetted. It was / is vitally important to do a dry run and make VERY SURE that the sleeves LOCK-IN-PLACE (then extract the bolts from the sleeves) then proceed.The CRITICAL part is marking on the vertical along the chalk like where the brackets will go, the placement of the outtermost brackets is ABSOLUTELY CRITICAL!!!!There is and can be a little bit oF play with the placement of the interior brackets (3 IN MY CASE).READ THE BRACKET PLACEMENT drawing in the manual several timeS BEFORE DRILLING!!!!!!!!Use a high quality silicone sealant ABOVE the bracket to prevent mostiure from working its way into the drilled holes.A MAJOR factor that allowed me (and a helper) to do the full install our selves was a DRY WALL LIFT JACK which was rented for a day from HD. YOUR MILAGE MAY VARY.With the dry wall jack and 2 people on 7 foot ladders the awning slipped into the brackets mostly OK!In 1 instance a RUBBER mallet was required to coax the torsion bar into its respective bracket, rubber mallet was used so that the finish would not get marred.RESPECT the warnings on the expansion arms BEFORE releasing them. VERY IMPORTANT !In my case I tested to full extension of the awning using the MANUAL crank that is always included.I wanted to inspect the full compliment of fabric with out the effects of the motor. After the manual test I I tried using the electric with the included remote (remember to remove the plastic insulation from the battery before trying to use the remote.Over all very pleased with the hardware. EXCEPTIONALLY pleased with support. Wish the shipping would have been more precise in terms of timing. Including a drill bit compatible with the expansion bolts would have been a nice touch and I think of minor cost.The awning, the company, the staff are all of high quality.If I had the need, I would purchase the exact same again! :-)

Extremely well packaged,arrived in 3 days.Love the fact its pre-assembled and all I had to do was install brackets in studs and hang.The item is pricey,but you can tell it is well worth it.Tasteful colors,quality fabric,and what appears to be strong and sturdy components with considerable weight.Installed over a deck and it works flawlessly.One button open and close moves quickly,and the manual crank works just as easily.Highly recommended.

We just received and installed this retractable awning. It is a very good and high quality product, but it is very heavy and needs more than 2 men to handle/ install this product.So far the product is as good as description. We will see how it goes and if it is durable in the long run.

It looks great and matches the house and it opens and closes smoothly. Well made and awesome product for the price.

Well made strong easy to install with tools

I really like this awning. I bought the 12 x 10 motorized version and wanted it installed above a new deck. However, the soffit height above the deck was only about 7-1/2 feet so I wanted to see about mounting it on the roof. After watching some YouTube videos, I located nice stainless steel brackets from Source One Distribution in Florida. I asked tech support at Advaning and they actually mentioned the brackets from Source One. I ordered three of the brackets from Source One; they were about $55 each and very well made with all of the stainless steel fasteners included. The fasteners are high-quality with washers and rubberized lock nots.One thing I ran into: the house is a ranch with the trusses spaced 2 feet on center. The awning mounting rail is about 11'10" so I wasn't going to be able to get the two outside brackets at the ends of the awning. The instructions say to mount the awning brackets outside of the arms that lower the awning and these are positioned about 4" from either side. I called Advaning tech support and told them what I had, and the rep said that they could be positioned farther in as long as the brackets were clear of the arms. So I was able to install the two outside brackets 10' apart and the center one at 4' from one of the ends. By the way, Advaning's tech support was great. I left a message both times I called and they got right back to me (thank you Jesse!).As far as installation, I drilled pilot holes in the asphalt roof, making sure I hit the trusses. I put some roofing cement under each bracket and used the supplied lag bolts to secure the bottom of the brackets to the roof. The lag bolts come with the awning, not the roof brackets. Then I assembled the rest of the roof brackets, using a level to get the mounting face plumb.Before securing the white awning brackets to the roof brackets, I had to slightly enlarge the two holes in the stainless steel roof brackets with a drill bit. I fastened the awning brackets to the roof brackets.The awning is heavy but my son and I were able to walk up two stepladders and slide it onto the brackets. After sliding it in, we slid the retaining bolts and nuts in place and had some room to slide the awning side-to-side to center it on the deck. After it was centered, I tightened the bolts, removed the shipping restraints, and plugged it in. After a few minor leveling adjustments, we had a beautiful working awning!Here are some things to know when considering roof mounting:1) If you have good soffit clearance, it is preferable to wall or soffit mount it if you can. This gives you more weather protection and will save you the expense of roof brackets.2) We live in the northeast with harsh winters so it will be important to protect a roof-mounted awning. Also, being roof mounted can expose it to more wind regardless of the season. Advaning does sell a cover for the awning, but I may consider taking it down for the winter.3) You will be putting holes in your roof! Make sure you know what you are doing or get professional help. I used a high-quality, all-weather roof cement to seal in the brackets. And don't cut corners on roof brackets. I am very happy with the Source One brackets.As far as color, I purchased the khaki, but it is more of a deep golden yellow (which is fine, but not quite the color I was expecting). It does make it cheery underneath when the sun is out. See the pics attached.I am very satisfied with the awning and would highly recommend Advaning!!

We purchased the Luxury series awning and were a bit skeptical due to the price difference compared to the competitor's price. After receiving and installing the awning, we knew we made the right decision. The unit installed easily in less than two hours with the help of one additional person. I would highly recommend the Advaning awning to anyone.