Hodedah 7 Drawer Jumbo Chest, Five Large Drawers, Two Smaller Drawers with Two Lock, Hanging Rod, and Three Shelves | Black

It is a beautiful piece of furniture. It is as solid and sturdy as you could hope for in assemble-it-yourself furniture. The directions COULD be a little clearer but for the most part was fairly easy to put together.But here is WHY you should get this ...If you are like me, you read reviews not just to hear how good things were but (more importantly) how the company responded if there was a problem. And this company was EXCELLENT.It comes in TWO large boxes and they are each very heavy. (So I suggest you open them and carry the pieces in multiple trips to the room where the chest will go and then assemble). ONE of the boxes came with three damaged (in shipping) pieces of the wood.Customer service at Hodedah just asked me to send them pictures of the damaged pieces and shipped replacements to me at no cost within about a week. That is the kind of thing that will keep me coming back to purchase additional pieces from this company.

Dear whom ever this may concern, When I had first placed this order I tried to cancel it due to the numerous amount of complaints I seen about the product. When I tried to do so it would not allow me to cancel which was the first account of annoyance I had with the product. After many failed attempts of cancellation ( same day as I ordered ) I finally gave up and just hoped for the best from there. I was supposed to receive my package on May 16th but surprisingly it came the same week I ordered it ( received April 21st ). I was very confused as to why it came as early as it did but who is to complain about that right ? Now with hope that this could end up being a great product and a well needed addition to my bedroom, I started to unpack the items. One complaint was that people were not receiving instructions which I happened to have with mine so I'm thinking " This may not turn out so bad after all.." Spoke to soon. Pieces were either chipped, scratched, missing or deformed. I was missing a whole bag of nails/screws which made me have to try to replace other pieces and make due with what I had. Just to make a long story short the instructions that are given don't specify certain things or are confusing to comprehend some of the steps. There is definitely a way easier way to explain these instructions especially if it's for someone who is a beginner ( which I am not ) I've stood up till 7am for 3 days straight trying to put this thing together. The materials given are not sturdy enough for the construction of the cabinet itself. Damages INSANELY EASY ( like cutting a steak with a spoon like butter easy ). NONE OF THE PIECES ALIGNED, TILTED DRAWERS AND DOOR. Also the holes that were pre placed were either not nearly as big as they're supposed to be or not barely a whole at all causing certain pieces to snap during assembly. Now with these frustrations I'm seeing it's a hassle for refunds and such. I am writing this review in hopes that I can get a refund with this being proof as well as photos that I have taken. This has been a hassle since the beginning and could have all been avoided if my cancellation was allowed. I am now in need of a whole new dresser with about $200 less in my account. Please refund me money so I can purchase something that is going to be worth my money. Thank you - A VERY disappointed customer

This dresser is pretty good. When I read all the comments I thought it was really cheap quality. I think a lot of people expected thick, quality wood. But for the price this is a pretty good dresser. I did recieve this with one broken piece (part B), but I called the company and they are sending me another. But it was packaged well with no major scuffs. (All scuff were really small and could have been caused by me).Now as to the time it took to build this.....I can't believe how long it took. The manual says 90 minutes. I read reviews saying it took average 5 hours alone. It took 15 HOURS!!! I'm serious. And it got difficult because you had to screw in to where there's no holes. I had to have someone hold the dresser while I was building and it seemed like it was going to break. (So I will recommend having at least 1 helper). But in the end I had pain in my knees, my back,a sprained wrist, and a major blister on my hand.Is the time and struggle worth it? No. I would rather hire someone to build this. But now its built its nice.Other complaints I had are that the 5 drawers aren't that deep. And the shelves can easily slide out since there is no slot to keep them in place.So this item I will say is a 50/50 if you should get it. But I do like it, just wish there was more drawer space.Update: these drawers are best for kids clothes or if you don't have much or you know how to fold small. I really wish the drawers were deeper. But overall this dresser is holding up really well.