Sprint HTC Evo 4G Android Cell Phone (Black), Without Contract

I have written a review for this Item before and now cannot find it. So, in the interest of keeping folks informed I am re-writing it. I received the item as advertised before Christmas and was able to activate it just as they said. It seemed to worked great and we moved on. In the coming weeks I noticed that when I was talking to my wife, she would start sounding very far away and I would have to strain to hear her. I was constantly asking her to "talk louder" or "can you say that again". BUT, by the time I figured out it was the phone (I bought her for Christmas), and I wasn't the only one to have this problem while talking to her, I had gone past the 30 day limit. So, I didn't call about it. Later a review reminder came to me in an email so I gave a review of three stars because it worked but was a pain and most of the time you have to reboot it to get to work right. ( Its not like there is a volume control for the microphone). Then, Sun 3-4-12, I get a call about my review asking if I will change it or is their anything they can do to make it better. I said "replacing the phone would help". He said he WOULD replace it and he WOULD call me back in 1 1/2 hours to let me know what I needed to do. I'm thinking great! I can't believe he said he would do that after 2 months and 20 days. What a great company! Then, no phone call. So I waited, just to be polite. Then this afternoon I thought I would contact them, to see what I needed to do, and when I looked I couldn't find my review. Wow! How did that happen? So here it is and now I will keep checking and rewriting this review every week till it stays. Bottom line...... It's one thing to get a bad product. I mean it happens, but don't promise a fix then never call back. Bad Play!

I don't like it, but I need it. I got this phone as described in the amount of time that they said that it would take. The phone is a good phone for what it is, (android 2.0 something) it is not up to date like the androids of today that is for sure, but it does what it is supposed to do, and that is make phone calls and text messages. The phone was a 4g phone, but since Sprint discontinued their 4g service and went to LTE, you are stuck using 3g service. I have made the complaint before, how do you run a network off of 3g? It is near impossible. Anyways, back to the story. I bought this phone to switch out my LG G3 Vigor because the screen is busted and will not work half the time. I received the Evo 4G and tried to move my phone number from the G3 Vigor to the Evo 4G. No problem they told me. That is where the problems started. They changed my rate plan without my knowledge or consent. Once I called them out on it, they told me that the rate plan I was on no longer exists. WTF? They told me they could move 3 of my phone lines back to my old plan, but they could not do anything for the Evo 4G. Come again? My Evo 4g somehow is not compatible with my old rate plan, that is why they changed it. Moral of this story is, Sprint sucks and if you need a new phone, well do not rely on an older Android powered phone that is 6 years old or more. The phone is great, I have no issue with the phone, I simply wrote this review to point out that Sprint is in fact not a reliable network and they have poor customer service relations with the customer, mainly you and I.

I order my phone from 5 Star Distributor on Tuesday, July 3 and received it today, Saturday, July 7! I am very excited! I haven't activated it yet because I just opened it up. I must admit I was very nervous about ordering online but the price was right! The only thing I have a problem with is the phone looked slightly dusty. On first glance, I thought it was a used phone instead of a brand new one. Then, I noticed that it was the plastic on the phone that was dusty and had numerous smudged fingerprints, as well as the plastic on the kickstand. There is also this smudge/mark on the back cover that will not come off! I'm so OCD! It won't come off; I've tried cleaning it. :( So, I'm starting to think it's a refurbished phone. That's why I gave 4 stars. Overall, I am happy with my phone. I would only advice the person handling the phones to have clean hands!Update: I activated my phone without in any problems. My phone was indeed new, it was just extremely dusty and etc. I love my my phone; despite, the mark on the cover that will not come off. The good outweighs the bad so I'll give the company 5 stars. I would recommend this company and buy from them in the future.

This phone is nice and speedy with a good screen resolution. It is easy to read in bright light and handles pretty much any app you install on it. My complaint with this phone is that this model has a manufacturers defect in the charging port. I have had two of these and the first one had the usb pin assembly break off. The second one has them intact but a short on the pcb requires me to hold the charging cable at strange angles to get it to charge. Some people will chalk this up to mishandling by the user. All I can say to these critics is "go google it" you will see all the other people having the same issue. I remember when RCA TV's were bad for doing the same thing years ago. The issue is most likely poor soldering in the assembly line. I wouldn't risk buying one of these. I'm giving it 3 stars because the phone itself is fairly nice. If you already have one you can buy a desktop charger for the battery. Not sure why it's called a desktop charger, you pop the battery into the charger and then plug the charger into the wall. I bought one on amazon for $10 and it comes with two standard batteries.

I bought this phone and it was delivered within the 3 days that they said it would be! I activated it through my phone company and the phone itself would not keep a signal. It would say I had full reception then the next second it would say I had no reception. This would happen constantly so I contacted the company that I bought it from. They said it sounded like an internal component in the phone. They said to send it back and they would send me a new one. They were very nice and helpful. When I sent the phone back, I had a new one in a timely manner and I've never had problems with it. I love my phone and the company was very understanding. The only reason I didn't give 5 stars is because I had phone problems when I got the first one, it does not reflect on the company. 5 stars for the company!