How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

What can I do if my monitor cannot reach 8K@30Hz?

1). Ensure that the monitor is connected to HDMI2 port alone. 2). Check if your laptop supports both DP1.4 and DSC compression. If only DP1.4 is supported while DSC compression is not, it can only reach 4K@60Hz at max.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR .

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display, and another display can only copy the display you extended, which means it only supports AAA or ABB

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UGREEN USB C Dock 10-in-1 with Dual HDMI 4K@60Hz, Single 8K@30Hz

UGREEN USB C Dock 10-in-1 with Dual HDMI 4K@60Hz, Single 8K@30Hz

Product ID: 577912124

Details

Brand
UGREEN
Colour
Black
Compatible Devices
Dell Latitude
Hardware Interface
Ethernet HDMI
Item Weight
100 Grams
Number of Ports
10

⚡100W fast charging PD

🔌10-in-1 versatile ports

🖥️Dual 4K@60Hz + 8K@30Hz HDMI

KSh28408

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Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate your workspace with the ultimate 10-in-1 power dock!

ROCK SOLID WIRED INTERNET - Enjoy ultra-reliable 1Gbps Ethernet connectivity for lag-free video calls, streaming, and downloads—ditch flaky Wi-Fi forever.
SEAMLESS MULTI DEVICE HUB - Connect up to 10 devices simultaneously with USB-C, USB-A, Ethernet, SD/TF slots, and dual HDMI ports for ultimate productivity.
BLAZING FAST DATA TRANSFERS - Move large files, videos, and photos at up to 5Gbps via USB-C and USB-A ports—cut downtime and boost efficiency.
POWER UP AT LIGHTNING SPEED - Charge your laptop up to 60% in just one hour with 100W USB-C Power Delivery—stay powered without missing a beat.
STUNNING DUAL ULTRA HD DISPLAYS - Experience crisp visuals with dual 4K@60Hz monitors or a breathtaking single 8K@30Hz display—perfect for multitasking and creative pros.

The UGREEN USB C Dock 10-in-1 is a premium docking station designed for professionals seeking seamless connectivity and high-performance visuals. Featuring dual HDMI outputs supporting 4K@60Hz and a single 8K@30Hz display, 100W USB-C Power Delivery for rapid charging, ultra-fast 5Gbps data transfer, and gigabit Ethernet, it transforms any USB-C laptop into a powerhouse workstation. Compatible with most Windows and USB-C laptops, this compact, lightweight hub is your all-in-one solution for multitasking, creative workflows, and reliable network access.

Specifications

ASIN	B0BXDQS4BD
Best Sellers Rank	#7,469 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #126 in USB Hubs
Brand Name	UGREEN
Colour	Black
Compatible Devices	Dell Latitude 7370
Country of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (3,864)
Global Trade Identification Number	06941876215348
Hardware Interface	Ethernet, HDMI, MicroSD, USB, USB Type C
Importer Contact Information	Nikita Distributors - Green Terrace Building, Lane Number 5, South Koregaon Park, Pune 411001, MH, India
Item Dimensions L x W x H	11.4L x 4.5W x 1.6H Centimeters
Item Highlight	Gigabit Ethernet, 100W PD, Type C & A Data, SD/TF Ports Revodok Pro 210 (10-in-1) Type C Hub for PC, Thinkpad, HP Laptops
Item Type Name	USB Hub
Item Weight Unit of Measure	100 Grams
Manufacturer	Ugreen, Ugreen Group Limited
Manufacturer Contact Information	Ugreen
Manufacturer Part Number	15534
Model Number	15534
Number of Items	1
Number of Packs	1
Number of Ports	10
Packer Contact Information	Nikita Distributors - Green Terrace Building, Lane Number 5, South Koregaon Park, Pune 411001, MH, India
Total HDMI Port	2
Total USB Ports	5
Unit Count	1.0 Count
Warranty Description	1 Year Manufacturer
Wattage	100 Watts

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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KSh28408

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kenya.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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