Poly Sync 20 USB-C Personal Portable Smart Speakerphone (Plantronics) – Noise/Echo Reduction -Works w/Teams, Zoom, PC, Mac, Mobile – Amazon Exclusive

I was havnig a hard time hearing people on my cellphone speaker phone. I decided to buy this product and see if it is better. It arrived thenext day, easy to pair and I was able to use it immediately. After several hours or charging, I began using it. It connected to my cell phone really fast as well as my PC. Once connected, I tried a call and wow, it was loud. I could hear my friend really well and loud. He also heard me the same way. You could also play music. This model has a dedicated button toconnect to Microsoft Teams. I have not tried it yet but I will soon. The price was excellent considering tha I used Amazons 5 month payment plan. Awesome! In closing, this product is excellent. Good quality product, comes with a usb c adapter, case and works very well. I highly recommend.

I purchased the Poly Sync 20 to compare with the Anker PowerConf S3. Both were roughly the same price, had sleek, professional looking designs, small form factors, and similar features (Bluetooth, portability, compatibility). Both use an iOS app to pair and setup, and both worked instantly with my work PC laptop. Both play tones when using the physical buttons (I like the Anker's sound effects better), and both have useful status LEDs the indicate volume level, in-use, muted, etc. The Anker uses a USB A cable, the PolySync20 uses USB C. Both get their power over USB and don't need a separate power cord and adapter (yay!).Where the products really differ are in their speaker quality. The PolySync20 gets about 25% louder, and when playing a speaker test YouTube vide, covers a LOT more of the lower-end frequencies. Where a deep male voice sounds tinny and very mid-range focused on the Anker, the PolySync20 captures deeper, richer bass.All other things being equal, I will be returning the Anker and sticking with the PolySync20 because of the sound quality.

This is the newer USB-C version of the speaker. The sound quality (in and out) is amazing, but one should be aware that this has charging issues. So, I could only give it 4 stars.If your plan is to connect this to your PC via a USB-A port, it does have an adapter to permit that, BUT it will not charge through USB-A. Rather, it will be running off of battery instead. So this gives you 2 options: 1) Plug it into a USB-C charger once a day to keep it charged, then plug it back into your PC, or 2) keep it plugged into a charger with the USB cable, and connect it to your PC via Bluetooth.I should also add, I did try plugging it into a USB-C port on my PC, and it still did not charge. The Poly Lens app says it is charging--even on a USB-A port, but one will note that the percent-charged value only goes down, never up. Also, when connected via Bluetooth to your PC, the Teams button does not function.Some reviews have said this product appears to be a Beta version. Based on this major short coming, I concur. One must wonder if the product manager at Poly uses his own product.I did reach out to Poly support via chat, and they did confirm my findings where correct: It will not charge via the USB-A adapter.

Update:I’m still loving this speaker. One thing I found is that Slack doesn’t treat it like Teams does. If I’m playing music through another device, Teams will take over, but Slack on my computer does not. It seems to be treated just like another application at the same level as music. Even if I pause the music first, it may take a couple of seconds before this speaker handles the Slack call/huddle.Original Review:Initial impression is really good with this speakerphone. It was a little bigger than I thought it would be, but not a problem sitting on my desk. It came with a carry bag so I can easily take it with me when I choose to do so. There’s a lanyard but I didn’t attach it because I don’t anticipate carrying it like that.I bought the Teams model and the integration is useful. I didn’t have to install their software for it to work, Teams recognized it and let me know how to use it. I can use volume control on the speaker or my computer. The mute button on the speaker mirrors the icon in Teams, and there are lights to let you know when the mic is active or muted. When I’m playing music through my iPhone or iPad and I join a meeting, it pauses until the call ends, then resumes. Another nice feature is if somebody starts a Teams meeting, the Teams light on the speaker will flash and you just need to tap the button to join. the same happens if you have an incoming call.Yesterday one of my coworkers thought I was still using my headset, he didn’t realize I was using a speaker. Everybody on the call told me that I sounded great on the other end and the voices were clear on my end as well.The speaker sounds real nice playing music also. I don’t think it is quite a nice as my Bose Soundlink Mini, but I do like it. There is a down-firing speaker that uses the desk to produce more bass response.One kind of hidden feature is the multi-point pairing. I plug into USB for my computer, but also paired it to my iPhone and iPad. It turns out it will connect to all three at the same time. I assumed it would only connect to iPhone or iPad at one time.