VanAcc Sleeper Sofa, Sofa Bed- 2 in 1 Pull Out Couch Bed with Storage Chaise, Sleeper Couch for Living Room, Grey Linen

Personally, I really like this couch. I needed something for my apartment, and I was specifically looking for one that was pull out since I feel I have a long living room. The price seems fair for what I got. I am a girl living alone who knows nothing about building furniture and got this put together by myself in about 2 1/2 hours. Instructions were easy and straightforward. I do want to note that if I did not live on the bottom floor I would have never gotten the boxes inside by myself because they are so heavy. I feel like this is normal and expected, but I truthfully didn’t consider this before ordering, so just noting in case it helps someone else. It does feel sturdy for me, but with the frame being similar to one of a wooden bed frame I would imagine if a kid was jumping around on it that it might not be that durable. The cushions are just unwrapped in my photos so they are supposed to fluff out more naturally with time. I do think it is comfy, but definitely not a cloud either. Overall, I am really happy and it is perfect for me.

My experience with the pull-out couch has been nothing short of frustrating. The advertised dimensions were misleading, turning what should have been a seamless addition to my space into a logistical nightmare. I purchased this product almost solely on the size of the sleeping area. It turns out that it’s 7inches shorter than advertised. I’m not sure if they pay for reviews but the only other review mentioning the size discrepancy is buried in wave of reviews.The product's quality is also a letdown, with cheap materials that scream lack of durability. The wood slats are awful and the welds are inconsistent. This is my third pull-out/sleeper purchased around this price point and I strongly encourage you to look elsewhere. It's disappointing when a piece of furniture doesn't live up to expectations, especially when you rely on accurate product information for an online purchase.Adding to the dissatisfaction is the customer service, which proved to be unhelpful and unresponsive. I expected a smoother resolution process, but it seems the company falls short in addressing customer concerns. It took over 48 hours for them to just tell me to send the couch back.Attempting to return the couch has become a Herculean task due to its substantial size and impractical packing requirements. The boxes the couch came in were damaged during shipping and the seller seemed unbothered by this. Per policy it would be my job to dismantle the product (understandably), and to pay for shipping materials (frustrating). It’s a pain to spend 2 hours building something only to realize that the item is smaller than advertised and to have to spend more time to dismantle it and pack it up. Then to take the 200 pound item to a courier. The sheer inconvenience of managing the return process has left me questioning the overall integrity of this companyThree days in, the third party seller offered me a partial refund in order to buy a trundle frame and bedding to extend the sleeping area to meet the advertised size. Sadly, it means another thing to store and have to set up, taking the ease out of using this couch.In summary, this pull-out couch has been a regrettable purchase, from inaccurate dimensions to subpar quality and unhelpful customer service. If you value your time, money, and sanity, I strongly recommend exploring alternatives with more accurate information and better customer support.

I've had this couch now for a year and a half. During this time I've lived in two different apartments so I had to move with the couch once. It's easy to assemble and it looks exactly like how the pictures are on amazon. No smells came with the couch either! The comfort on it is fabulous. Sometimes when I have friends sleeping over, they sleep on the couch and they absolutely love it. I've spent hours and hours on it whether it's binge watching movie marathons or just relaxing while having a glass of wine and chatting with friends.Now the only downside I am now experiencing after almost two years is that the cushion can't come off to be washed and I don't think you can order new cushions. The zipper has split on one cushion probably because we use it so often and I can't zip it back together because the zip is literally just for show. If they had new cushions or even covers that I could put over these ones then I'd give it 5 stars and I'd be inclined to purchase new ones from the company as well however I don't think that's possible so I'm unfortunately giving it 4 stars due to that only reason. Hope this helps but still I highly recommend!