ABCCANOPY Outdoor Pergola 10'x10', Arched Patio Gazebo with Retractable Sun Shade, Dark Gray

I purchased this pergola to put on my backyard patio. The item arrived and was missing parts. I had numerous emails between ABC canopy customer support. I told them exactly what parts I was missing. I sent them numerous pictures that they requested. Everytime they sent another email back wanting more from me. Needless to say after several attempts with this company, not based in the USA. I finally ended up getting Amazons customer service involved. The Amazon service immediately sent me out a replacement. I still had to box up the other one and get it to the UPS store to send back to Amazon. That was not easy for me as its a heavy item, 2 person carry. This pergola is not real sturdy. we realized that with 16 mile per hour winds. We put cement pavers under each leg and srewed them down. Now its okay. I bought the pergola with the rounded top, thinking the rain would run off it better.....Dont bother! the canopy is not waterproof and the water pools on top of it. Now I take the canopy off evreytime it rains. we took it off the rods, got some tarp tie downs and budgie them to the legs for easier removal. Shop local for this kind of item. That way if its not right its easier to return......lesson learned

belle surprise quand je lai deballer tout etait intact et de bonne qualite pour la resistance le temp nous le dira

Box came in damaged with holes and missing parts, contacted the company and they shipped out the parts we needed only took a little while since they’re over seas but we finally got the parts and everything is great we enjoy the gazebo and is made with quality material. Blocks the sun really well, isn’t water proof but keeps the rain off of us while we’re in the hot tub.so it repels the rain good enough for our needs

Was unsure at first, whether to buy it because you never know with online stuff but I absolutely love it!! it’s so beautiful on the deck functions perfectly better than I expected. So worth it.

It fills up with water every time it rains and to small for furniture