Question 1

Is it, or is it NOT "Real" Leather?

Accepted Answer

As the description says, it is "bonded leather."  Here is a description, borrowed from Evans, Gary. Thomas, Larry. "Bonded Leather Making Inroads in Upholstery." Furniture Today. Aug. 29, 2011. Retrieved 2011-8-29:Bonded leather, or reconstituted leather, is a term used for a popular upholstery material, which uses natural leather leftovers that are bonded back into larger pieces. The base upon which the reconstituted leather is applied is a strong fiber, and the mix can have varying degrees of organic leather - between 100% to 60% while the rest is polyurethane. The larger hides have the appearance and the smell of organic leather, but at reduced cost and with less wastage compared to organic grown leather.So, it's neither fake, nor completely real.  In my opinion, at this price, even bonded leather is a pretty good deal, and it has the look and feel of 100% organic leather.

Question 2

What is the weight capacity of this chair?

Accepted Answer

I'm not sure what the weight capacity is, but my husband is 6'5" and 245 pounds and it is a great fit for him. His 350 pound friend also has no problem sitting in it. They both say it's a "big guy" chair. Hope that helps!

Question 3

what is the range of the seat height and depth?

Accepted Answer

Chair is in Colorado, I'm traveling but I am very pleased with chair, I weigh over 300 pounds and so far it is holding up well.I even ordered a second chair for our summer home in Montana

Question 4

I'm reading several reviews that this chair is not a serta at all, but a knock off.  is this possible??   does amazon deceive its customers this way?

Accepted Answer

The assembly instructions have the Serta name and logo on the front.
The warranty (Page 3 of the assembly instructions) says Millworks Holdings throughout and never mentions Serta.
The customer support information (Page 4 of the assembly instructions) says for support to contact TrueInnovations dot com.  Above that it says "Thank you for buying a Serta furniture piece".  True Innovations has a website that has logos of many different companies, including both Serta and LaZBoy.
I went to LaZBoy to look at office chairs and they told me they don't sell office chairs.  When I told them "But I see LaZBoy office chairs for sale online" the sales guy said "Yes, we put our name on them."  If I had to bet $100, it's not made by Serta, it's made in China, and Serta lets them put the Serta name on it.  I'm sitting in this chair while I write this.  I just got it, and it's a very nice and comfortable chair, and one of the nicest I could find.

Brand	Serta
Color	Black
Product Dimensions	30.5"D x 27.25"W x 47"H
Size	30.5D x 27.25W x 47H in
Back Style	Solid Back
Special Feature	Adjustable Height
Product Care Instructions	Spot Clean
Unit Count	1 Count
Recommended Uses For Product	Office
Maximum Weight Recommendation	350 Pounds
Style	Traditional
Pattern	Solid
Finish Type	Espresso
Room Type	Office
Age Range (Description)	Adult
Included Components	Office Chair
Theme	Office Furniture
Shape	L-Shaped
Model Name	Conway
Arm Style	with-arms
Surface Recommendation	Indoor
Seat Back Interior Height	24.25 Inches
Furniture base movement	Swivel
Indoor/Outdoor Usage	Indoor
Furniture Finish	Espresso
Seat Height	23.25 Inches
Seat Depth	19 inches
Fill Material	Foam
Cushion Style	Boxed Edge
Reclining Position Count	1
Tilting	Yes
UPC	887909040036 887909053913
Global Trade Identification Number	00887909040036, 00887909053913
Form Factor	Upholstered
Manufacturer	Millwork Holdings Co., Inc.
Item Weight	58 pounds
Country of Origin	China
Item model number	46859

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SertaConway Big & Tall Executive Office Chair, Ergonomic High-Back with Adjustable Lumbar, Semi Plush Cushion and Body Pillows, Padded Armrests, Wooden Swivel Base, Bonded Leather, Black

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