HOVER-1 Electric Folding Scooter | 16 MPH Top Speed, 16 MI Range, Max Weight 264, LED Deck, LCD Screen, Rear Disc Brake, 350w Motor Cert. & Tested (Black)

My daughter purchased this as a scooter that she could use for a while since the weight limit was 264lbs. It also claims it can ride up a 15% incline. When we got the scooter, we plugged it in to charge. We let it charge overnight and in the morning the charger displayed a green light showing it was charged. We took it out on the streets and tried it out. My daughter (who is maybe 70 lbs) said she thought it would be faster but was happy with it on the flat surfaces. I tried it out and it wouldn't even pull me up a 3% incline. I'm only 160lbs and well within the weight limit. We tried it on all modes and it wouldn't make it at all. When I contacted customer service explaining what my concerns were and just trying to find out if we had a faulty unit, or the specifications are just skewed for lighter riders. Their response was that "we overcharged the unit and caused damage that voids the warranty" That was it! They didn't ask any other questions, or answer any of my questions. It was just like they wanted a way to get out of covering a warranty because there is no way to overcharge the scooter and that is absolutely not the issue! When the light turns green, it isn't outputting any current anymore. If there was a way to overcharge it, then it is so poorly engineered that it isn't worth anything! Buyer beware as well because all the reviews are free product reviews so they are all biased. Overall, the scooter is ok on flat surfaces, but the should not advertise the specifications that they did because they are very inaccurate.

My 10 year old daughter saved all her birthday money to purchase this $350 scooter so that she could get to and from school this year. It was delivered 6/22/23 and not really used until school started on August 10th. By August 22nd the power button it broken. it is stuck and wont come out. The manufacture said its not covered under the warranty. This is there response:Hello Amber,Thank you for reaching out to Hover-1 Support. Unfortunately, our manufacturer's warranty does not cover tires, chargers, charge ports, or other parts which are considered consumables. I apologize for the inconvenience. If your unit is still within the seller's return timeframe, please reach out to the seller for a resolution. Otherwise, you can find parts for sale by clicking here.​Thank You,Hover-1 Support

Only go 8mph down hill. Arrived in a damaged box with a broken reflector on back wheel. Back tire stays flat. Only goes 5 mph up hill at 8% grade.I would not buy this scooter again!

Flat tire in less then a week. Barely goes 8mph on FLAT streets and sidewalks. Completely useless. Support just said to return it so they don’t have to deal with it.

Didn’t even work when assembled