I put the head on the wrong way. I can't get it out. Can you help?

I have just done the same thing! Use a serving spoon handle end. And the head just pops out Hopes this helps

I have just purchased the vileda 2 in 1 mop. I am having bother connecting the mop to the pole can anyone advise, I don't want to force it, thank you

I had to push it quite hard to get into place too - it's quite resilient, but once in it will remain very snug which is what you want. It's a great mop for laminate!

How does it cope with ceramic tile floors with fairly raised surface? thanks PW

If this is any help, it works a dream. I've used it on both. Era mic tiles (raised), vinel floor & wood. It works on them all & it's SO easy to use. I'm in a wheelchair so it has to work for me or things get binned! You really can't go wrong but make sure u buy a spare head as well. Use one & throw other in wash! Magic 

why does my mop not work it will not spray. Do i need to remove something to start it?

We had the same issue. Initially we only part filled the neck and it wouldn’t spray at all. We found that if you fill it all the way to the very top (up to the fill lines in the handle) and leave it a minute or two, water then works it’s way through and the spray should work.

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✨ Elevate your floor game with precision mist & power clean 💧

ERGONOMIC LIGHTWEIGHT - Integrated cleaning solution tank in the handle reduces weight and enhances maneuverability in tight spaces.
MIST CONTROLLED CLEANING - Trigger spray delivers a fine, directional mist to protect delicate floors and optimize moisture levels.
SUSTAINABLE REFILLABLE - Microfibre pads and cleaning solutions are replaceable, supporting eco-friendly cleaning habits and long-term use.
POWERZONE MICROFIBRE HEAD - Advanced microfibre pad combined with Powerzone technology ensures streak-free, deep cleaning on all hard floors.
VERSATILE FLOOR COMPATIBILITY - Perfectly suited for wood, laminate, and all hard surfaces thanks to moisture-controlled spray and non-abrasive materials.

The Vileda 1-2 Spray Microfibre Flat Spray Mop features an ergonomic handle with an integrated cleaning solution tank, delivering a fine mist spray for optimal moisture control. Its Powerzone microfibre head ensures superior cleaning performance on all hard floors, especially wood and laminate. Lightweight and non-abrasive, this mop is designed for efficient, streak-free cleaning with replaceable pads and solutions for sustainable use.

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KSh23043

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I loved the variety of products available. Will definitely shop again.

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Handle material	Plastic
Head material	Microfibre
EU Spare Part Availability Duration	1 Years
Number of items	1
Manufacturer	Freudenberg Household Products
Global Trade Identification Number	04023103144019
Model Number	133346
Product Dimensions	6.5 x 15 x 129 cm; 399.16 g
Material	Micro Fibre
Special Features	Non Abrasive
Item Weight	399 g

Vileda 1-2 Spray Microfibre Flat Spray Mop, Multicolour

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