How do i get a vat receipt for this product?

Got to menu, click on my orders, click on order you want invoice for, click view details, view invoice.

How many come in this pack ? Is it 20 seperate packs ?

If you’ve ordered a pack with 20 showing then it will be 20 separate instant ice packs (they are smaller ... square ... the bigger ones are oblong) but yes, definitely individual ice packs!

Why is there a use by date on these?

Just a guess but I’d think the individual packaging inside which separates the chemicals will degrade over time and they could activate in your rucksack without pressure so may not be any use when you need them?

How to activate? Have searched 4 so far and no activation sachets inside. Ridiculous and useless.

I can only tell you about the box that I am using. They are some of the best that I have used but I will admit that they are very difficult to activate. You have to really smash the small sachet inside but when you manage to break the sachet they are good. You get used to it after a while.

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Koolpak 5 x Original Instant Ice Packs 12x29cm Cold Therapy Ice Packs

Product ID: 48280202

Details

Age range (description)
Adult
Brand
Koolpak
Colour
White
Material
Synthetic
Number of items
1
Package information
Bag

📏Extended 12x29 cm coverage

🕒Up to 20 min cooling relief

❄️Instant cold activation

KSh6147

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kenya.

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Description

❄️ Chill out instantly, recover like a pro!

TRUSTED FIRST AID ESSENTIAL - Top-rated, UK-made ice packs for sprains, strains, and bruises on the go.
EXTENDED SIZE FOR SUPERIOR COVERAGE - 12x29 cm design wraps limbs perfectly for targeted cooling.
UP TO 20 MINUTES OF SOOTHING RELIEF - Powerful cooling action to reduce inflammation and swelling fast.
LIGHTWEIGHT DISPOSABLE CONVENIENCE - Stock up without bulk—ideal for sports bags and first aid kits.
INSTANT COLD THERAPY NO FREEZER NEEDED - Activate with a simple squeeze for immediate pain relief anywhere.

Koolpak Original Instant Ice Packs deliver rapid cold therapy with a simple squeeze—no freezer required. Their extended 12x29 cm size ensures superior coverage for larger injury areas, providing up to 20 minutes of effective cooling relief. Lightweight, disposable, and UK-made, these packs are a must-have for athletes and professionals seeking fast, convenient pain and inflammation control anytime, anywhere.

Specifications

ASIN	B00IA54RFQ
ASIN	B00IA54RFQ
Age Range Description	Adult
Benefits	Injury Recovery, Muscle Therapy, Pain Relief, Relieves Inflammation, Swelling Control
Best Sellers Rank	1,326 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 7 in Hot & Cold Packs
Brand Name	Koolpak
Colour	White
Container Type	Bag
Country Of Origin	United Kingdom
Country of origin	United Kingdom
Customer Reviews	4.5 4.5 out of 5 stars (4,463)
Customer reviews	4.5 4.5 out of 5 stars (4,463)
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Dimensions	25 x 17 x 5.5 centimetres
Item Form	Bag
Item Nype Name	ice pack
Item Volume	5
Item model number	ORKPUN1/5
Manufacturer	Koolpak
Manufacturer	Koolpak
Manufacturer Part Number	ORKPUN1/5
Material Type	Synthetic
Material Type Free	Lead Free
Model Name	Koolpak Original Instant Ice Packs
Model Number	ORKPUN1/5
Number of Items	1
Number of Packs	5
Product Dimensions	25 x 17 x 5.5 cm; 1.1 kg
Product Style	5 Pack
Size	12 x 29cm
Special Features	Disposable
Target Use Body Part	Ankle, Foot, Head, Leg, Neck
UPC	783318999005 700900305334
Unit Count	5 count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Fantastic and great service. Shipping was faster than expected.

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2 days ago

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KSh6147

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kenya.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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