UTK Far Infrared Heating Pad for Back, Natural Jade & Tourmaline, 23.5x16" | 52 Jade & 20 Tourmaline Stones, Heat Pad with Soothing Warmth, Max 159°F, 4H Auto-Off, Memory Function, Gifts for Women & Men

UPDATE: After contacting the company, they sent me a new pad and controller, free of charge, and let me know that the heating pad has a 3 year replacement warranty. As a result, I updated my review to 5 stars. Let's hope this one lasts a good, long time of good use. ------------------------------- This heating pad worked extremely well, providing very good, deep heat that was excellent for relieving the pain and stiffness from my various physical problems (I am a disabled combat veteran who has suffered a number of injuries from my combat and military service). When I bought this heating pad, I was extremely happy at how effective the far-infrared heat worked—it was much better than any other heating pad I have owned. So, despite the cost (I paid $125.01, which is the most I have spent for an electric heating pad by far), this seemed like a very well-worthwhile personal health expenditure. However, ordinary, much less expensive heating pads I have had last for at least 3 to 5 years before they stopped working regularly, and usually at least a year or so after that before failing completely. That's expected, given how electronic heating pads function with electrical resistance creating heat. But we received this and started using it at the very beginning of September 2021, and it failed on January 13, 2023—not even 16.5 months of usage. We use this 4–5 times per week on average, for sessions of about 30–45 minutes at a time. We treat it very carefully, don't lay weight on it, and it is outwardly in the same condition that it was when we received it. However, now, for no reason whatsoever that can be fathomed, yesterday it began losing temperature and would not get above 100 degrees F. Today, it got to the 130 degree range for about 3 minutes and then the temperature dropped to the low 100s again and stayed there. I tested the cord with a multimeter and it is getting full current through it, over 120 volts easily. Everything there checks out. So, apparently, the heating wires inside have failed, after only around 16.5 months of easy, careful use of the pad. Unfortunately, since the pad is sewn closed, it isn't feasible to try open it up and fix it. Electronic heating pads are not supposed to be "repaired" anyway, given the potential hazards for fire and such when you go into it and start fiddling with burned out or broken wires. This is very unfortunate that this really great heating pad has failed so quickly, given that it is about twice as expensive as other heating pads that last more than 2 to 3 or even 4 times as long. And the warranty on the pack is only 1 year, so it's just outside of the repair or replace window that the company has set for this device. Maybe the company will read this review and do something about that.

I rarely leave reviews but this product makes for an exception. This heating pad was one of the biggest parts of healing my body from lu-pus. Yes I said HEALED. Castor oil and this heating pad that penetrates deep into the abdominal layer WITHOUT RADIATION has been a game changer for me. Even the jade crystals that it is made out of have such great therapeutic value. I have had it for years, and as a therapist, I have recommended it to at least a couple hundred people. I am so grateful for this company and I would say that if you're thinking about it, do not hesitate. I actually was recommended this heating pad specifically by a naturopath doctor who specializes in healing autoimmune diseases. This is definitely something that should be in every house hold and regarded as a healing staple. It truly is the smallest things in life that makes the biggest difference. Thank you again!!!!

This is my second UTK heating pad. I bought the neck one first. Helped rid me of my neck pain. Decided I needed a larger one for larger body parts. It came in a very nice box and with a storage case. Cord was plenty long enough to plug in and the booklet suggests a surge protector so you get even a longer distance that way. Warms up fairly quickly. Most heating pads nowadays don’t get this warm. I like that it is fully adjustable by using the digital controller. I highly recommend for helping with deeper aches and pains.

Pretty great. Very close to the Therassage mat it copies but with a better computer. Holding up so far.

When my old heat pad crapped out. I thought I would do research on a better quality/ better performing heat pad. This is it! The heat gets deep into your body. My wife loves it for her cramps. The companies customer service is responsive and helpful.

I love this heating pad! I used it almost everyday for just over a year when it stopped heating up. I was so disappointed but reached out to UTK about the issue. They were very prompt with response back and send me a new pad the next week! I really appreciate them standing behind their product because it is great!

This is a fantastic heating pad that offers a different type of heat than my experience with a typical pad. The stones heat, and hold, but there is aerated heat that goes around as well as under. This is a serious heating pad, and the controller gives you time and heat variable settings. This is easily the highest quality heating pad I have found on Amazon. I have two.

I bought this for my brother who has multiple health issues the most debilitating right now being his almost nonfunctional hip that is bone on bone. He can barely walk and is doing less and less. As a result he is filled with self-loathing and despair, angry at himself and the world. I thought the far infrared therapy would hopefully ease his pain and help his mobility and I was right. within a day he was moving better, able to take bigger steps, but the incredible part is the change in his demeanor. Supposedly the tourmaline stones emit negative ions that help with mood, in the same way being at the beach or near a waterfall will elevate the mood. Well, for the first time in seems like forever he is smiling and pleasant and his emotional energy is elevated and improved significantly. This heating pad is a game changer and I cannot recommend it enough. I've been telling everyone I know. It is heavy and a bit hard to plug together but once done it works fabulously. Highly recommend!

I purchased the Utk heating pad as I have lower back issues, knee problems and sciatica. I have found when I am in a lot of pain. The pad is relaxing and soothes the pain. Very glad I purchased it. It is not as flexible as one I borrowed from a friend as it has the jade and tourmaline stones. But they are also included in the healing process.

I've been having a lot of trouble with my back and I was on the brink of bulk purchasing adhesive heat patches when I decided to look into whether infrared heat would be the better solution - I am glad I chose infrared and glad I chose UTK. I think this is a wonderful and much simpler solution since with a single purchase I can have as much heat as I want, wherever I want (not just my back) and I use this heat pad every day. I can very easily use it while sitting in my computer chair, running my own online business, or I can use it sitting up in my bed or lying down, relaxing on the couch, and apparently some people use them in their car as well. I find the heat really great, especially increasing or decreasing the heat at the touch of a button. So far this has been very comforting and has helped relieve muscle tension that spreads like wildfire whenever I have a section of my back twinging and playing up. I haven't had this long enough to say whether it prevents pain or tension, but I can say it relieves it, and that I'm satisfied with my purchase.

I was sceptical spending $200 for a heat pad when I could find alternative non infrared heatpads for significantly less. I must admit, this mat has already paid for itself as I have felt significant improvement in some of my very sore spots when I followed my body massage with this heat pad. Some of my problem areas have improved by over 70% by way of my ability to move and the ongoing pain. I have only used it for a couple of months and already seeing results. I hope it heals all users as it did my sore muscles.

This heating pad heats up well as described. Works great. Is very uncomfortable though to lie on for long periods. You really need some sort of cover or blanket over it to be able to lie on it as the stones are so hard. It is only really good for the back as it’s too hard and inflexible to use for the neck.

Purchased this for my mum. She's 85 and having a few challenges with pain in her legs. I took a risk and purchased as mum doesn't usually go for any new or innovative products. I set it up on her bed at a comfotable temperature and she said that she probably wouldn't use it. Followed up a week later and found she's been using it 2-3 times a day. The pain hasn't gone away completely but she said that using this product relaxes her and certainly makes her feel a lot better. This is great news and much better to have time out a few times a day to relax and recharge and makes for a better day. Long term results will be interesting. The cat loves it too!