How do you clean this heating pad? i have one and use it religiously. my back hasn't felt this good in 20 years. thing is, it stinks now. help?

Hi, Thanks for your question and when you clean the heating pad ,just use a gentle non-abrasive soap, with a slightly moist towel ，gently wipe the stones, once completely dry, you can start using the heating pad. hope this could help you ! Best regards

How can I get a replacement power controller?

The cord on our controller got hung up in the recliner chair and was sliced (lots of sparks). I contacted UTK and I received a new controller in 2 days. They also gave me 10.00 off the price (50.00 instead of 60.00). Back in business. Thanks UTK. Love this heating pad.

Are the stones heavy? Wondering if they are thin slivers or decent weighted, enough to make it feel almost like a mini weighted blanket?

Fairly weighty. Definitely not slivers. Does indeed feel like a weighted blanket though not as soft.

Can this be used if you have metal hip replacements?

Metal and artificial joints or implants can heat up at a different rate than the body which is why the use of infrared heat is not recommended for those who have them. If you have metal or any other surgical implants in their bodies should consult their doctor prior to using heating devices. Certainly, the use of a deep heating infrared wrap must be discontinued if any pain is experienced near such implants.

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UTK Far Infrared Heating Pad for Back, Natural Jade & Tourmaline, 23.5x16"

UTK Far Infrared Heating Pad for Back, Natural Jade & Tourmaline, 23.5x16"

Product ID: 45423136

Details

Brand
UTK
Color
Black
Item Weight
4.5 pounds
Material
Tourmaline and
Special Feature
Automatic Shut

💎72 natural jade & tourmaline stones

🔥Max 159°F deep heat

⏲️4H auto-off + memory function

KSh80287

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Elevate your self-care game with deep-penetrating warmth & healing vibes 💎

SMART CUSTOM COMFORT - Precise temp control (103°F-159°F) with memory and auto-shutoff for safe, effortless use.
EMF FREE TRAVEL READY - 5 safety protections, near-zero EMF, ultra-long cord, and worldwide voltage compatibility.
5 X DEEPER SOOTHING WARMTH - Far-infrared carbon-fiber tech penetrates muscles for unmatched relief.
GENEROUS 23 5 X 16 COVERAGE - Large size with adjustable strap for versatile use on back, neck, shoulders & more.
THERAPEUTIC JADE TOURMALINE - 72 stones emit calming far-infrared & negative ions to relax and promote sleep.

The UTK Far Infrared Heating Pad combines advanced carbon-fiber heating with 72 natural jade and tourmaline stones to deliver deep, soothing heat up to 159°F. Its large 23.5x16" size offers broad coverage for back, neck, and more, while smart features like precise temperature control, memory function, and 4-hour auto-off ensure safe, personalized comfort. Designed with 5 safety protections and near-zero EMF, this pad is perfect for home, office, or travel, backed by a 3-year warranty and loved by over 2 million users.

Specifications

ASIN	B073Z72FFY
ASIN	B073Z72FFY
Additional Features	Automatic Shut Off, Overheat Protection, Portable, Timer
Best Sellers Rank	#39,282 in Health & Household ( See Top 100 in Health & Household ) #124 in Heating Pads
Brand Name	UTK
Color	Black
Customer Reviews	4.4 4.4 out of 5 stars (3,237)
Date First Available	July 16, 2017
Frequency	50 hertz
Item Dimensions	15.75 x 23.43 x 0.39 inches
Item Weight	4.5 pounds
Item model number	H11S2
Manufacturer	UTK TECHNOLOGY
Manufacturer	UTK TECHNOLOGY
Manufacturer Part Number	H-14B2S-pRO
Manufacturer Warranty Description	3 years
Material Type	Tourmaline and jade stones
Model Name	Standard Pack
Model Number	H11S2
Number of Heating Elements	72
Number of Items	1
Number of settings	3
Product Dimensions	15.75 x 23.43 x 0.39 inches; 4.5 pounds
UPC	710228591210
Unit Count	1 Count
Voltage	240 volts
Wattage	54 watts

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