UTK Heating Pad for Back, 5X Deeper Back Pain Relief, Far Infrared Heating Pad with Natural Jade, FSA-HSA Eligible, Hotter to 149℉, 4H Auto Off, Travel Bag, Memory Function, 23.5"×16", Gifts for Women

UPDATE: After contacting the company, they sent me a new pad and controller, free of charge, and let me know that the heating pad has a 3 year replacement warranty. As a result, I updated my review to 5 stars. Let's hope this one lasts a good, long time of good use. ------------------------------- This heating pad worked extremely well, providing very good, deep heat that was excellent for relieving the pain and stiffness from my various physical problems (I am a disabled combat veteran who has suffered a number of injuries from my combat and military service). When I bought this heating pad, I was extremely happy at how effective the far-infrared heat worked—it was much better than any other heating pad I have owned. So, despite the cost (I paid $125.01, which is the most I have spent for an electric heating pad by far), this seemed like a very well-worthwhile personal health expenditure. However, ordinary, much less expensive heating pads I have had last for at least 3 to 5 years before they stopped working regularly, and usually at least a year or so after that before failing completely. That's expected, given how electronic heating pads function with electrical resistance creating heat. But we received this and started using it at the very beginning of September 2021, and it failed on January 13, 2023—not even 16.5 months of usage. We use this 4–5 times per week on average, for sessions of about 30–45 minutes at a time. We treat it very carefully, don't lay weight on it, and it is outwardly in the same condition that it was when we received it. However, now, for no reason whatsoever that can be fathomed, yesterday it began losing temperature and would not get above 100 degrees F. Today, it got to the 130 degree range for about 3 minutes and then the temperature dropped to the low 100s again and stayed there. I tested the cord with a multimeter and it is getting full current through it, over 120 volts easily. Everything there checks out. So, apparently, the heating wires inside have failed, after only around 16.5 months of easy, careful use of the pad. Unfortunately, since the pad is sewn closed, it isn't feasible to try open it up and fix it. Electronic heating pads are not supposed to be "repaired" anyway, given the potential hazards for fire and such when you go into it and start fiddling with burned out or broken wires. This is very unfortunate that this really great heating pad has failed so quickly, given that it is about twice as expensive as other heating pads that last more than 2 to 3 or even 4 times as long. And the warranty on the pack is only 1 year, so it's just outside of the repair or replace window that the company has set for this device. Maybe the company will read this review and do something about that.

I was gifted this amazing heating pad about 6 years ago. I can't even begin to explain how deeply it has played a role in my ongoing health. After spine surgery in 2018, I've been very careful with how I use my body. That has allowed me to garden, lift, carry, dig, and all kinds of other 'normal' activities that I thought would be lost to me post surgery, and possibly would have been without the daily use of this product. The heat, the distribution, the stones-it is so much different than any other heating pad I've ever used. Such a gift!

Wow! Its impressive the quality, after a few days of usage, it has worked wonderful for my nerve back pain!

I bought this about 3.5 years ago. It works really well for soothing my sore back. It allows me to fall asleep without pain meds or sleep aids. I have a horrible back, severe stenosis with 4 fusions, so it was well worth the price. It is not always comfortable to lay on. I place a towel or thin blanket on top to cushion the stones. Not sure if that impacts the far red emission of the stones. Also, the vinyl cover is disintegrating . Not sure how much longer it can be used.

This is my 3rd UTK Far Infrared heating pad. I gave away my Jade one. Then bought the large one. It’s been a few years and the large one (tourmaline and jade) has started to fall apart. Stones falling off. Material peeling. So bought this new one. Customer service was great. I posted this one star review and also reached out to the company, I heard back the next day and they have sent a new one to my house. Thankfully, they did not ask that I spend the time and effort to return the defective one. I also like the smaller one that Velcro’s around your lower back. It has a long cord which allows you to walk around while the heating pad does its thing. I have fibromyalgia, and these heating pads are very helpful. They rejuvenate me and energize me. A regular heating pad just doesn’t do that. Original review: I will update my 1 star review if the seller gets back to me. I’m just a few days past my 30 day return period. Only half tire heating pad is working. In retrospect, I think it hasn’t heated the whole time. I just thought it didn’t get very hot. (I usually used it on my back. Today I used it on my lap and that’s how I noticed only half is heating.

I rarely leave reviews but this product makes for an exception. This heating pad was one of the biggest parts of healing my body from lu-pus. Yes I said HEALED. Castor oil and this heating pad that penetrates deep into the abdominal layer WITHOUT RADIATION has been a game changer for me. Even the jade crystals that it is made out of have such great therapeutic value. I have had it for years, and as a therapist, I have recommended it to at least a couple hundred people. I am so grateful for this company and I would say that if you're thinking about it, do not hesitate. I actually was recommended this heating pad specifically by a naturopath doctor who specializes in healing autoimmune diseases. This is definitely something that should be in every house hold and regarded as a healing staple. It truly is the smallest things in life that makes the biggest difference. Thank you again!!!!

I use this all the time, it's a great product. But it does malfunction after like 2 years. I purchased it again (bc it was 2 years of regular use), no biggie. But the price had gone up significantly. It's fine. Unfortunately, the new one died after just 1 year of use. I reached out to the seller & they were very easy to communicate with, helped me troubleshoot & figure out that there was definitely something wrong. So they sent me a new unit. They have also followed up a few weeks after receiving the new one to make sure things were still working. I would def purchase other items from this seller in the future!

This heating pad is amazing! I have had it for some time now and it really helps my low back pain. The timer is great and prevents you from falling asleep with it on all night. The temperature setting works the same way. Temp and time can be programmed into memory. It heats up quickly and is flexible enough to use on other areas for pain. The cord is extra long, which I really like. The material has held up very well and it looks great even after getting lots of use. I can’t live without this heating pad!

I purchased the Utk heating pad as I have lower back issues, knee problems and sciatica. I have found when I am in a lot of pain. The pad is relaxing and soothes the pain. Very glad I purchased it. It is not as flexible as one I borrowed from a friend as it has the jade and tourmaline stones. But they are also included in the healing process.

Update 2026: Still working and helping me. I use it on various parts of my body, but my cats just like to stay on it, so it is still a share arrangement now. Absolutely best heating pad! Bought Oct 2018 and has been working flawlessly. Used for pain, blood circulation, neuropathy as an additional approach. (Lyme, ME, cancer, arthritis etc.). Very different to ‘normal’ pads we used before. Put towel over pad and if used under blanket at night we unplug it and it continues to give off a warm energy. Great feeling. Only problem now is cats are trying to stay on the blanket and my legs have little room. Got the large pad as well and both have really been so helpful in dealing with health issues.

Excellent product. Easy to use and helps ease the pain in my back. It covers my pillow and sits comfortably behind me while easing my pain away. It stays on as long as you want it to. I can regulate how hot I want it. The long cable makes for easy connecting to a power source. The attached remote is the best. Never have to hunt for the remote.

You need to persevere with pad. Not the most comfortable as the pebbles dig into your back, so you think your back is still hurting, but once you remove pad, your back feels a lot better.

I am so happy I purchased the heating pad. I have sciatica n lower back issues. This product has been so comforting and gives me a good nights sleep. I bought one for my mother also.